Dedicated Quality Assurance Engineer with over 5 years of experience in software testing and test automation. Proficient in designing and executing manual and automated tests using Java-based frameworks. Strong problem-solver with excellent attention to detail and a customer-focused approach. Effective communicator skilled in collaborating with cross-functional teams and adapting to fast-paced environments.
Overview
8
8
years of professional experience
Work History
Senior, ICT Software Quality Assurance
Auto & General Southeast Asia
, Singapore
12.2020 - 12.2024
Conduct both manual and automated testing across various platforms, including web, mobile, and APIs, ensuring comprehensive coverage
Perform a wide range of testing, including regression, performance, integration, and security testing, to identify and address issues effectively
Develop and execute detailed test plans to verify the quality and functionality of software applications and systems
Collaborate closely with developers and product teams to clarify user stories, define test requirements, and align with system objectives
Design, write, and maintain automated test scripts using industry-standard tools and frameworks
Analyse test results, document defects, and work with development teams to ensure timely resolution and high-quality deliverables
Ensure software meets established quality standards and aligns with specifications outlined in the requirements
Actively participate in Agile ceremonies and collaborate within Agile development cycles to promote continuous feedback and improvement
Monitor software quality metrics, report test coverage, and analyse defect trends to drive improvements
Maintain a strong focus on detail and compliance, fostering a safe and high-performing work environment throughout all testing activities
Executive, ICT Software Quality Assurance
Direct Asia Management Services Pte Ltd
, Singapore
10.2016 - 11.2020
Performed end-to-end testing for complex enterprise applications, ensuring compliance with business and functional requirements
Streamlined defect reporting and tracking process in JIRA, reducing resolution time by 20%
Conducted API testing with Postman, ensuring seamless integration and functionality across multiple services
Led the implementation of an automated testing framework, reducing significant amount of regression time and improving coverage.
Successfully identified and resolved critical system defects during QA testing, preventing potential post-deployment issues.
Spearheaded the creation of a comprehensive test strategy, resulting in a 90% reduction in production incidents and increase in business satisfaction ratings.
Mentored junior testers, fostering a culture of knowledge-sharing and continuous improvement within the QA team.
Collaborated with development teams to introduce a shift-left testing approach, resulting in earlier defect detection and reduced rework cost.
References
Available upon request.
Timeline
Senior, ICT Software Quality Assurance
Auto & General Southeast Asia
12.2020 - 12.2024
Executive, ICT Software Quality Assurance
Direct Asia Management Services Pte Ltd
10.2016 - 11.2020
Master of Information Technology -
Whitecliffe College
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