DHARM DUDHIA
Glen Eden,AUK
Summary
High-performing sales leader with a passion for enabling growing business to scale by connecting them with high value technical solutions. Confident in ability take on a trusted advisor role, collaborating alongside executive account holders to identify business needs and consult on solutions. Comfortable working across multi-industries with small, medium and enterprise level accounts. Committed to continuous personal growth and contributing to team success.
Overview
5
5
years of professional experience
Work History
B2B Sales/ ICT Account Manager
PB TECHNOLOGIES
Mount Albert, AUK
07.2023 - Current
- Developing and managing key client relationships, resulting in over 20% increase in annual revenue
- Managed procurement activities for ICT products and services, including setting up purchase orders and managing vendor relationships
- Proficiently utilized SAP procurement modules to create, modify, and track purchase orders, ensuring accuracy and compliance with organizational guidelines and policies.
- Conducted regular audits and reviews of purchase orders and related documentation to ensure accuracy, completeness, and compliance with internal controls and audit standards.
- Successfully engaged with customers and key managers to understand their purchasing needs and provide timely support and assistance
- Generated sales exceeding $2.8M for the 2023 fiscal year and achieving constant growth for year 2024
- Prepared purchase orders according to specified requirements.
- Spearheaded the management of key client accounts, resulting in a 15% increase in revenue over 6 months from existing clients
- Managing 25+ client relationships, offering tailored ICT solutions and recommendations to drive mutual success
- Achieving consistent growth by 20% - 25% each month by getting new business on board with PB Tech as a technology partner
- Generating 50+ leads every month as contribution towards growth of business
- Collaborating with suppliers and cross-functional teams to deliver customized ICT solutions tailored to client requirements
- Maintaining great customer relationships by regular visiting clients and attending networking events for more opportunities.
- Developed strategies to increase revenue from existing accounts.
Sales Rep / Store Assistant
PB TECHNOLOGIES
Mount Albert, AUK
05.2021 - 07.2023
- Constantly updated knowledge about new technology products, brands, and trends to achieve sales goals and targets
- Identified and resolved issues regarding sales and business.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Analyzed customer feedback to improve products and services.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Researched competitors' products, prices, and sales techniques.
- Identified opportunities for cross-selling additional products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Provided guidance on product use, operation, maintenance, and troubleshooting techniques.
Sales Rep and Team Member
PIZZA HUT
Glen Innes, Auckland
10.2019 - 01.2021
- Promoting offers at different commercial sites and upselling for growth of the business
- Conducted regular reviews of operations and identified areas for improvement
- Trained new team members by relaying information on company procedures and safety requirements
- Learned all required tasks quickly to maximize performance
- Developed strong cooperative relationships with coworkers and managers
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Bachelor of Applied Management: Sales and Marketing Education -
Manukau Institute of Technology (MIT)
04.2022
Integrated MBA: 2 Years Finance And Management Education -
GLS University
01.2019
Certificate: International Immersion Programme -
Georgian College
01.2018
Skills
- Strong Interpersonal and Written Communication
- Purchasing System Expertise
- Asset Lifecycle Management
- Cost Analysis
- Budget Planning
- Data Analysis / Financial Analysis
- Asset Management
- Teamwork and Collaboration
- Business development
- Retail Sales and Store Operations
- Negotiation and Pricing
- Sales Process Management
- Client Relationship-Building
- Time Management
- Prioritization Skills
- Team Leadership
- Sales Pitching
- Customer Service
- Microsoft office - Intermediate
- Market research
- Sales and CRM tools
- All Social Media platforms
- Professional Email writing
- Software and Licensing
- Adaptability and Flexibility
Accomplishments
- Elected as MIT Campus Representative as a part of MIT Student Council for year 2022.
- Elected as Vice President of student council (ABVP) in GLS University.
- Selected for International Immersion Programme from Georgian College, Canada.
- Won the I M Nanavati sports meet tournament in Basketball (GLS University, India).
- Won 1st runners up in Petro Cup tournament PDPU for basketball.
- Played basketball at State level and University level.
Languages
English
Full Professional
Gujarati
Native/ Bilingual
Hindi
Native/ Bilingual
Hobbies and Activities
- Basketball
- Camping / Hiking
- Travel
- Music
- Reading Books
Timeline
B2B Sales/ ICT Account Manager
PB TECHNOLOGIES
07.2023 - Current
Sales Rep / Store Assistant
PB TECHNOLOGIES
05.2021 - 07.2023
Sales Rep and Team Member
PIZZA HUT
10.2019 - 01.2021
Bachelor of Applied Management: Sales and Marketing Education -
Manukau Institute of Technology (MIT)
Integrated MBA: 2 Years Finance And Management Education -
GLS University
Certificate: International Immersion Programme -
Georgian College
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