Faaitua Lam Sam Tai
163 William St Netherby,Ashburton Canterbury
Summary
Dedicated Line Staff experienced in customer service and team supervision. Ensured workplace hygiene and performed quality checks to maintain product standards and a safe working environment. Delivered reliable support across housekeeping, fast food service, and factory packing.
Overview
15
15
years of professional experience
Work History
Line staff
Talleys Ltd
Asdhburton, Ashburton
09.2022 - 01.2024
- Ensured products met quality standards during packing to uphold company reputation
- Followed safety protocols to ensure a secure working environment.
- Conducted quality checks on products before packaging and shipping.
- Removed physical refuse and debris and organized tools to maintain safe work environment.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Housekeeper
Stanmore Motel
Stanmore, Chridthurch
06.2020 - 12.2022
- Managed laundry operations, ensuring proper care for linens and towels.
- Replenished supplies in guest rooms and public areas to ensure guest satisfaction.
- Assisted in maintaining inventory of cleaning supplies and equipment for efficient operations.
- Reported maintenance issues to management for timely resolution, enhancing overall guest experience.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
Crew Member
Burger king
Belfast, Christchurch
03.2015 - 08.2019
- Operated cash register, ensuring accurate and efficient transactions to enhance customer experience.
- Collaborated with team members to maintain seamless service during peak hours, supporting overall team performance.
- Trained new crew members on operational procedures and customer service expectations.
- Followed health regulations and safety procedures to maintain a safe environment.
- Completed opening and closing tasks, including setting up workstations and restocking supplies, to ensure operational readiness.
Crew Leader
Antares Restaurant
Courtney plc, Wellingtion
02.2009 - 11.2012
- Supervised team members during service to ensure efficient workflow.
- Trained new staff on restaurant procedures and customer service standards.
- Prepared and served food to meet customer expectations for speed and accuracy
- Adhered to workplace health and safety procedures to maintain a safe environment.
Education
Associate of Arts -
Chanel College
Samoa11-2003
Skills
- Kitchen operations
- product packaging
- Safety compliance
- Process improvement
- time management
- workplace organization
- customer service
Timeline
Line staff
Talleys Ltd
09.2022 - 01.2024
Housekeeper
Stanmore Motel
06.2020 - 12.2022
Crew Member
Burger king
03.2015 - 08.2019
Crew Leader
Antares Restaurant
02.2009 - 11.2012
Associate of Arts -
Chanel College