Summary
Overview
Work History
Education
Skills
References
Work Availability
Quote
Timeline
Generic
FAATAUALOFA F LEI SAM

FAATAUALOFA F LEI SAM

Otara,New Zealand

Summary

I am an enthusiastic, seld-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative, also able to work well under pressure and adhere to strict deadlines. I am a fast learner, always eager to learn new skills and can work unsupervised. Good communication and customer service skills

I have 9 years working experience in Office Administration/Secretary role aswell as in Accounts role. Excellent communicational and customer service skills.

Overview

9
9
years of professional experience

Work History

Warehouse Assistant

The Just Groups
10.2022 - Current
  • Pick, pack and dispatching online orders
  • Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
  • Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.

SECRETARY/ADMINISTRATION OFFICER

Elon Betham & Associates Ltd (Real Estate Valuers)
07.2010 - 04.2017
  • Managing Staff with designated duties on a daily basis, distribute employee notices and mail around the office
  • Monitor Staff Attendance Book, Staff Sick and Annual Leave Entitlements
  • Check and Monitor Staff Weekly Wages/Payroll, NPF and PAYE
  • Typing of Valuation Reports and all office typings/correspondence
  • Data Entry
  • Deal with Banks regarding professional (valuation) fees and enquiries
  • Access Company Internet Banking Logins and other related online activities
  • Receive all office correspondences, Opened and properly distributed incoming mails and keep log of all outgoing mails, Custodian of the Company Mail Box
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Serving Customers on the Counter, deal with customers enquiries via phones and emails
  • Check and issue of Company Receipts and Invoices, chase up of outstanding Invoices and provide monthly Debtors summary
  • Check on daily cash deposits/banking
  • Keeping all Company Files in order and Company Filing Backups
  • Managed office supplies, vendors, organisation and upkeep
  • Planned and coordinated logistics and materials for board meetings and staff events
  • Book appointments for Managing Director and Ministers
  • Coordinated domestic and international travel arrangements, including booking flights, hotels and transport for Managing Director and Managers
  • Screened applicant CVs and coordinated both phone and in-person job interviews
  • Maintained a clean reception area, including lounge and associated areas
  • Assisted with event planning, including associated travel and logistical arrangements
  • Screened all visitors and directed them to the correct employee or office
  • Coordinated board and committee meetings, including schedules and information preparation and distribution
  • Compiled company information and related material, and distributed it to candidates.

SECRETARY/ADMINISTRATION OFFICER

CMN Le Aute Gas Ltd (Gas Supplier)
07.2010 - 04.2017
  • Managing Staff with designated duties on a daily basis, distribute employee notices and mail around the office
  • Monitor Staff Attendance Book, Staff Sick and Annual Leave Entitlements
  • Check and Monitor Staff Weekly Wages/Payroll, NPF and PAYE
  • Typing of Valuation Reports and all office typing
  • Deal with Banks regarding professional (valuation) fees and enquiries
  • Access Company Internet Banking Logins and other related online activities
  • Receive all office correspondences, Opened and properly distributed incoming mails and keep log of all outgoing mails, Custodian of the Company Mail Box
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Serving Customers on the Counter, deal with customers enquiries via phones and emails
  • Check and issue of Company Receipts and Invoices, chase up of outstanding Invoices and provide monthly Debtors summary
  • Check on daily cash deposits/banking
  • Keeping all Company Files in order and Company Filing Backups
  • Managed office supplies, vendors, organisation and upkeep
  • Planned and coordinated logistics and materials for board meetings and staff events
  • Book appointments for Managing Director and Ministers
  • Coordinated domestic and international travel arrangements, including booking flights, hotels and transport for Managing Director and Managers
  • Screened applicant CVs and coordinated both phone and in-person job interviews
  • Maintained a clean reception area, including lounge and associated areas
  • Assisted with event planning, including associated travel and logistical arrangements
  • Screened all visitors and directed them to the correct employee or office
  • Coordinated board and committee meetings, including schedules and information preparation and distribution
  • Compiled company information and related material, and distributed it to candidates.

OFFICE ASSISTANT (Admin/Finance Assistant)

British American Tobacco Samoa
04.2008 - 02.2009
  • Receptionist/serve customers at the counter
  • Assist in miscellaneous typing and clerical duties
  • Preparing the General Manager and Executive Staff expense accounts
  • Coordinated of all travel arrangement of all incoming and outgoing visitors including booking flights, hotels and transport
  • Maintain stock of postage stamps and promptly despatch all office letters using correct stamps
  • Manage incoming and outgoing mails and shipment of production and related customs paperwork
  • Opened and properly distributed incoming mail
  • Receive customer sales from telephone calls
  • Managed office supplies, Supervise the cleaning of all offices on a daily basis
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.

Education

Certificate in Computing and Office Skills Level 1 -

Tesese Institute of Administrative Studies (Samoa)
01.2007

Certificate in English Language Fundamentals -

Certificate in Keyboarding and Document Production -

Certificate in Office Practice Fundamentals -

Certificate in Computing and Office Skills Level 2 -

Tesese Institute of Administrative Studies (Samoa)
01.2008

Volunteer at the ACP's Workshop (Agriculture Commodities Programme) for the Pacific Islands held in Samoa -

01.2008

Skills

  • 40 WPM typing speed
  • Excellent communication skills
  • Excellent Computer Skills
  • Database entry
  • Customer service-orientated
  • Flexible
  • Accurate and detailed
  • Works well under pressure
  • Knowledge of human resource laws
  • Social media knowledge
  • Team building
  • Appointment setting
  • Accounting familiarity
  • Payroll
  • Invoice processing
  • Multi-task in office tasks
  • Administrative support specialist
  • Computer knowledge
  • Filing and data archiving
  • Customer Experience
  • Picking and Processing
  • Order Picking and Processing
  • Customer Service
  • Microsoft Office
  • Equipment Troubleshooting
  • General Housekeeping
  • Cleaning and Organization
  • Verbal and Written Communication
  • Team Collaboration
  • Customer Satisfaction
  • Process Improvement
  • Paperwork Processing
  • Task Delegation
  • Accounts Payable and Accounts Receivable
  • Exercise Administration
  • Administrative Support
  • Office Supplies and Inventory
  • Invoice and Manifest Review
  • Team Meetings
  • Database Maintenance
  • Update Databases
  • Verifying Time Sheets
  • Customer Inquiries

References

  • Mr. Murray Betham, General Manager (Elon Betham & Associates Ltd), epb@ipasifika.net, (685) 770 1630
  • Ms Jana Siaosi, Office Manager (CMN Le Aute Gas Ltd), jana.siaosi@gmail.com, (685) 722 2975
  • Pastor Peneueta Faafouina, Lighthouse Baptist Church Pastor, faapen@gmail.com, (685) 725 1595
  • Stacey Sua, Just Groups Team Leader. Email: staceysua@gmail.com, Mob: 021 134 9732

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Warehouse Assistant

The Just Groups
10.2022 - Current

SECRETARY/ADMINISTRATION OFFICER

Elon Betham & Associates Ltd (Real Estate Valuers)
07.2010 - 04.2017

SECRETARY/ADMINISTRATION OFFICER

CMN Le Aute Gas Ltd (Gas Supplier)
07.2010 - 04.2017

OFFICE ASSISTANT (Admin/Finance Assistant)

British American Tobacco Samoa
04.2008 - 02.2009

Certificate in Computing and Office Skills Level 1 -

Tesese Institute of Administrative Studies (Samoa)

Certificate in English Language Fundamentals -

Certificate in Keyboarding and Document Production -

Certificate in Office Practice Fundamentals -

Certificate in Computing and Office Skills Level 2 -

Tesese Institute of Administrative Studies (Samoa)

Volunteer at the ACP's Workshop (Agriculture Commodities Programme) for the Pacific Islands held in Samoa -

FAATAUALOFA F LEI SAM