I am an enthusiastic, seld-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative, also able to work well under pressure and adhere to strict deadlines. I am a fast learner, always eager to learn new skills and can work unsupervised. Good communication and customer service skills
I have 9 years working experience in Office Administration/Secretary role aswell as in Accounts role. Excellent communicational and customer service skills.
Overview
9
9
years of professional experience
Work History
Warehouse Assistant
The Just Groups
10.2022 - Current
Pick, pack and dispatching online orders
Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Managing Staff with designated duties on a daily basis, distribute employee notices and mail around the office
Monitor Staff Attendance Book, Staff Sick and Annual Leave Entitlements
Check and Monitor Staff Weekly Wages/Payroll, NPF and PAYE
Typing of Valuation Reports and all office typings/correspondence
Data Entry
Deal with Banks regarding professional (valuation) fees and enquiries
Access Company Internet Banking Logins and other related online activities
Receive all office correspondences, Opened and properly distributed incoming mails and keep log of all outgoing mails, Custodian of the Company Mail Box
Answered and managed incoming and outgoing calls while recording accurate messages
Serving Customers on the Counter, deal with customers enquiries via phones and emails
Check and issue of Company Receipts and Invoices, chase up of outstanding Invoices and provide monthly Debtors summary
Check on daily cash deposits/banking
Keeping all Company Files in order and Company Filing Backups
Managed office supplies, vendors, organisation and upkeep
Planned and coordinated logistics and materials for board meetings and staff events
Book appointments for Managing Director and Ministers
Coordinated domestic and international travel arrangements, including booking flights, hotels and transport for Managing Director and Managers
Screened applicant CVs and coordinated both phone and in-person job interviews
Maintained a clean reception area, including lounge and associated areas
Assisted with event planning, including associated travel and logistical arrangements
Screened all visitors and directed them to the correct employee or office
Coordinated board and committee meetings, including schedules and information preparation and distribution
Compiled company information and related material, and distributed it to candidates.
SECRETARY/ADMINISTRATION OFFICER
CMN Le Aute Gas Ltd (Gas Supplier)
07.2010 - 04.2017
Managing Staff with designated duties on a daily basis, distribute employee notices and mail around the office
Monitor Staff Attendance Book, Staff Sick and Annual Leave Entitlements
Check and Monitor Staff Weekly Wages/Payroll, NPF and PAYE
Typing of Valuation Reports and all office typing
Deal with Banks regarding professional (valuation) fees and enquiries
Access Company Internet Banking Logins and other related online activities
Receive all office correspondences, Opened and properly distributed incoming mails and keep log of all outgoing mails, Custodian of the Company Mail Box
Answered and managed incoming and outgoing calls while recording accurate messages
Serving Customers on the Counter, deal with customers enquiries via phones and emails
Check and issue of Company Receipts and Invoices, chase up of outstanding Invoices and provide monthly Debtors summary
Check on daily cash deposits/banking
Keeping all Company Files in order and Company Filing Backups
Managed office supplies, vendors, organisation and upkeep
Planned and coordinated logistics and materials for board meetings and staff events
Book appointments for Managing Director and Ministers
Coordinated domestic and international travel arrangements, including booking flights, hotels and transport for Managing Director and Managers
Screened applicant CVs and coordinated both phone and in-person job interviews
Maintained a clean reception area, including lounge and associated areas
Assisted with event planning, including associated travel and logistical arrangements
Screened all visitors and directed them to the correct employee or office
Coordinated board and committee meetings, including schedules and information preparation and distribution
Compiled company information and related material, and distributed it to candidates.
OFFICE ASSISTANT (Admin/Finance Assistant)
British American Tobacco Samoa
04.2008 - 02.2009
Receptionist/serve customers at the counter
Assist in miscellaneous typing and clerical duties
Preparing the General Manager and Executive Staff expense accounts
Coordinated of all travel arrangement of all incoming and outgoing visitors including booking flights, hotels and transport
Maintain stock of postage stamps and promptly despatch all office letters using correct stamps
Manage incoming and outgoing mails and shipment of production and related customs paperwork
Opened and properly distributed incoming mail
Receive customer sales from telephone calls
Managed office supplies, Supervise the cleaning of all offices on a daily basis
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Education
Certificate in Computing and Office Skills Level 1 -
Tesese Institute of Administrative Studies (Samoa)
01.2007
Certificate in English Language Fundamentals -
Certificate in Keyboarding and Document Production -
Certificate in Office Practice Fundamentals -
Certificate in Computing and Office Skills Level 2 -
Tesese Institute of Administrative Studies (Samoa)
01.2008
Volunteer at the ACP's Workshop (Agriculture Commodities Programme) for the Pacific Islands held in Samoa -
01.2008
Skills
40 WPM typing speed
Excellent communication skills
Excellent Computer Skills
Database entry
Customer service-orientated
Flexible
Accurate and detailed
Works well under pressure
Knowledge of human resource laws
Social media knowledge
Team building
Appointment setting
Accounting familiarity
Payroll
Invoice processing
Multi-task in office tasks
Administrative support specialist
Computer knowledge
Filing and data archiving
Customer Experience
Picking and Processing
Order Picking and Processing
Customer Service
Microsoft Office
Equipment Troubleshooting
General Housekeeping
Cleaning and Organization
Verbal and Written Communication
Team Collaboration
Customer Satisfaction
Process Improvement
Paperwork Processing
Task Delegation
Accounts Payable and Accounts Receivable
Exercise Administration
Administrative Support
Office Supplies and Inventory
Invoice and Manifest Review
Team Meetings
Database Maintenance
Update Databases
Verifying Time Sheets
Customer Inquiries
References
Mr. Murray Betham, General Manager (Elon Betham & Associates Ltd), epb@ipasifika.net, (685) 770 1630
Ms Jana Siaosi, Office Manager (CMN Le Aute Gas Ltd), jana.siaosi@gmail.com, (685) 722 2975
Pastor Peneueta Faafouina, Lighthouse Baptist Church Pastor, faapen@gmail.com, (685) 725 1595
Stacey Sua, Just Groups Team Leader. Email: staceysua@gmail.com, Mob: 021 134 9732
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
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