Faiaai Faye Pisi
Auckland,AUK
Summary
Seeking a Full-time job that offers variety and the opportunity to interact with diverse individuals on a daily basis. Eager to contribute to a company that prioritizes community involvement and mutual growth. Leveraging my Pasefika background, I foster meaningful connections with Pacific Islander communities by sharing insights from my own experiences. With my outgoing and friendly demeanor, I easily adapt to any environment. Passionate about advocating for our people, I aim to empower Pasefika individuals by imparting financial literacy and inspiring them to set ambitious goals.
Overview
16
16
years of professional experience
Work History
Accounts Receivable Analyst
RD Group Ltd
Henderson, Auckland
07.2019 - Current
- Prepared monthly reports summarizing account activity including aging analysis and outstanding balance summaries.
- Assisted with month-end closing procedures such as preparing journal entries for revenue recognition.
- Provided guidance on accounts receivable inquiries from other departments or external customers and vendors.
- Resolved discrepancies between customer records and bank statements.
- Collaborated with sales teams to ensure timely collection of payments from clients.
- Maintained accurate records of all account receivable activities for audit purposes.
- Assisted in setting up new customers within the system ensuring appropriate credit limits are applied.
- Monitored overdue accounts daily, generated past due notices, and contacted delinquent customers via phone or email.
- Reviewed and reconciled customer accounts to ensure accuracy of invoices and payments.
- Coordinated with other departments when necessary to resolve billing issues quickly and efficiently.
- Processed incoming cash receipts in accordance with company policies.
- Investigated customer complaints regarding billing issues and resolved disputes promptly.
- Reviewed accounts with credit balances to determine accuracy of refunds.
- Verified and posted account transactions, providing weekly and monthly reporting of AP aging to senior management to maintain accounting ledgers.
- Examined customer payment plans, payment history and credit lines to research and resolve delinquent accounts.
- Completed and submitted tax forms and returns, workers' comp forms and pension contribution documentation.
Youth Leader
Elim Northampton (England)
01.2016 - 05.2019
- Mentor youth members through current life challenges they maybe facing
- Design programmes and activities weekly for Friday night youth programmes
- Create itineraries for Regional youth days
- Create an environment where the youth are able to be comfortable and open
Accounts Analyst
Phoenix It Ltd (England)
10.2013 - 05.2015
- Analyze and Interpret data and deliver data reports to Managers
- Monitor transactions ensuring they align with the clients yearly budgets
- Maintaining accurate portfolios of all the clients
- Creating solutions to improve the clients procedures
Credit Control Manager
Strata Title Administration Ltd
03.2011 - 06.2013
- Managing credit control and debt management activities
- Maximizing debts collections across all body corporate
- Rectification of previously mismanaged accounts
- Daily management of debts and collections
- Problem solving and timely decision making
- Collecting and allocating payments by clients
- Keeping accurate client accounts ensuring they are continuously updated
Fundraising Assistant (short-term contract)
Auckland City Mission
11.2010 - 01.2011
- Entered all cheques and monies received by way of donation and fundraising activities into the Fundraiser accounting system, maintaining accuracy and integrity of data
- Performed a funds reconciliation at the end of each day to ensure all figures balanced, investigating any anomalies and resolving issues using a methodical and logical approach
Financial Administrator (part-time during weekends)
Cash Converters
10.2010 - 01.2011
- Audit all finance and loan application documents to ensure relevant details are completed and the applicant meets company requirements
- Reject any applications which do not meet set criteria and refer back to the sales consultant for further action
- Return documentation which is missing vital information to the sales consultant to follow up and ensure completion so the application can be processed
- Liaise with team members to explain rejected applications and provide training to minimize rejections
Accounts Assistant (holiday employment)
Walker & Hall
11.2008 - 02.2009
- Assisted the Accountant with day-to-day tasks including processing invoices, reconciling sales figures from 6 stores and providing debt recovery functions
- Maintained the integrity of data within the accounting system through attention to detail and meticulous work practice
- Monitored daily payments to creditors and reconciled bank statements to ensure appropriate funds were available
- Corrected any anomalies in the accounting system through careful investigation of daily transactions
- Calculated retail prices for new stock from wholesale figures
- Demonstrated flexibility by performing alternative duties when required by management
- Provided excellent customer service at all times, both as an Accounts Assistant and when filling in as a Retail Sales Assistant
- Worked as a member of a cohesive team to achieve company goals
Assistant Accountant
Strata Title Administration Ltd
- Preparation of month end accounts
- Checking, processing and paying supplier invoices
- Processing daily banking transactions
- Preparing daily bank reconciliations
- Verifying annual budgets for clients and entering these into the system
- Making necessary journal adjustments
- Preparing refund checks to clients who have overpaid
Skills
- Ability to build and maintain strong and collaborative team
- Ability to make ethical choices
- Familiar with teaching and mentoring
- Methodical worker with a high level of attention to detail
- Logical thinker with well-developed problem-solving skills
- Confident communicator in written and oral formats
- Ability to work collaboratively with team members
- Familiarity with MYOB and NZA Gold accounting packages
- Proficient in Microsoft Office software
- Well-developed organizational skills
- Excellent personal presentation and interpersonal skills
- Goal Planning
Background Information
I thoroughly enjoy being a Mum to my active kids who continuously have me on my toes. Playing sports and actively attending the gym is my passion. Also involved in a variety of community activities through the Henderson Congregational Church. Holder of driver’s license and own reliable transport.
Qualificationsandmemberships
- 11/2010, New Zealand Institute of Chartered Accountants, Member
- 2007 - 2011, The University Of Auckland, Bachelor of Commerce, Accounting and Marketing
Accomplishments
- Currently managing a 12 week weightloss programme for work. Includes weekly activities, fortnightly challenges and overall running of programme
- Currently participating in a sewing course
- Current Sunday School teacher at EFSNS
Languages
Samoan
Native/ Bilingual
References
References available upon request.
Timeline
Accounts Receivable Analyst
RD Group Ltd
07.2019 - Current
Youth Leader
Elim Northampton (England)
01.2016 - 05.2019
Accounts Analyst
Phoenix It Ltd (England)
10.2013 - 05.2015
Credit Control Manager
Strata Title Administration Ltd
03.2011 - 06.2013
Fundraising Assistant (short-term contract)
Auckland City Mission
11.2010 - 01.2011
Financial Administrator (part-time during weekends)
Cash Converters
10.2010 - 01.2011
Accounts Assistant (holiday employment)
Walker & Hall
11.2008 - 02.2009
Assistant Accountant
Strata Title Administration Ltd
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