Dedicated Customer Service professional with over 7 years of experience in fast-paced environments and a wide variety of administration and finance tasks.
Organised and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Seek and maintain a role that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Property and Finance Administrator
Accessible Properties
09.2022 - Current
Ensuring mandatory files are accurate and completed in accordance with company procedures to set up new vendors.
Maintaining contractor information is up to date with company policies and continue building strong rapport with vendors.
Create purchase orders and quick to resolve any discrepancies between invoices and payments.
Process weekly supplier payments to ensure payment of vendor invoices are paid in a timely manner.
Monitor multiple inboxes daily, respond promptly to contractor and payment queries.
Training new employees
Receptionist Administrator
Smartly Ltd
08.2018 - 09.2022
Managing and updating office operations and procedures.
Arrange travel all for staff including accommodation, flights and car rentals.
Review new employee contracts to rectify inconsistencies and arrange staff induction.
Maintain employee and contract files are up to date.
Organise catering for team meetings.
Ordering office stationery and send out monthly invoices to clients.
Receptionist and Sales Consultant
Revive Fitness
01.2015 - 06.2018
Greeted customers entering the gym to ascertain what each customer wanted or needed.
Confirmed appointments, communicated with clients, and updated client records.
Convert leads and walk in tours into sales to reach team target.
Organise membership contracts for new members.
Generated increased sales through effective lead generation and follow-up efforts.
Handled cash transactions and maintained sales and payments records accurately.
Retail Sales Assistant
Rip Curl
10.2012 - 12.2015
Greeted customers and helped with product questions, selections, and purchases.
Boosted add-on sales through suggestive selling techniques and product recommendations.
Opened and closed store independently and prepared nightly bank drop for manager.
Balanced and organized cash register by handling cash and counting change.
Resolved customer complaints in a professional and calm manner.
Voluntary Worker
Salvation Army Lower Hutt
09.2012 - 10.2012
Maintained a clean store environment.
Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Education
Tree House (Private Training Established)
Customer Service Programme
06.2012
Wainuiomata High School
Wainuiomata, NZ
12.2011
Skills
Exceptional communication skills
Quick learner
Problem solver abilities
Works well under pressure
Excellent attention to detail
Strong client relations
Interests
Sports and travelling
Spending time with friends and family
References
AVAILABLE UPON REQUEST
Timeline
Property and Finance Administrator
Accessible Properties
09.2022 - Current
Receptionist Administrator
Smartly Ltd
08.2018 - 09.2022
Receptionist and Sales Consultant
Revive Fitness
01.2015 - 06.2018
Retail Sales Assistant
Rip Curl
10.2012 - 12.2015
Voluntary Worker
Salvation Army Lower Hutt
09.2012 - 10.2012
Tree House (Private Training Established)
Wainuiomata High School
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