Faith Cook
Disability Care Partners
Porirua,WGN
2
years of professional experience
kind,reliable person with experience in disability support and customer service. good with people, a strong team player and always willing to learn, fast thinking always ready to help
Work History
Disability Support Worker
11 Months- Assisted with personal care, meal preparation, and household routines in line with individual support plans.
- Supported participants with daily living tasks, promoting independence and personal choice.
- Monitored wellbeing and reported changes promptly to supervisors and care teams.
- Encouraged community participation through transport assistance, appointments, and social activities.
- Adapted quickly to changing needs while maintaining dignity, safety, and person-centered support.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Provided physical support by assisting clients with mobility and transferring between locations. by lifting, adjusting, and moving clients.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
Crew Member
9 Months- Delivered fast, friendly customer service across drive-thru, counter, and dining areas.
- Prepared menu items following McDonald's quality, food safety, and portion standards.
- Operated POS system accurately, processed orders, and handled cash transactions.
- Maintained clean workstations, equipment, and public areas to support hygiene standards.
- Assembled orders promptly, checking accuracy before handoff to customers.
- Collaborated with team members to keep service flow efficient during busy periods.
- Supported stock rotation, restocking, and kitchen readiness throughout shifts.
- Adapted quickly to changing priorities while maintaining consistent service quality.
- Took orders, prepared meals, and collected payments.
- Assisted customers at the front counter and drive-thru with their orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Trained new team members on procedures, customer service, and sales techniques.
Education
NZCA Level 1 And 2
- Certificate in carpentry (Level 3 ) end in november
Skills
Daily living support
Personal care
Housekeeping
Disability awareness
Documentation
Health safety
Report writing
Adaptive strategies
Collaborative support
Relationship building
Client confidentiality
Documentation
Accomplishments
Completed NZCA level 1 and 2 while at high school
started national certificate in carpentry level 3 at weltec and currently working towards it alongside NZCA level 3
gained valuable experience supporting people with disability's built strong trusting relationships and showed patience and reliability
Interests
Music
Gym Workouts
carpentry hands on work
being active
helping people
leaning new skills
being hands on
making new friends
being out going
Timeline
Disability Support Worker
Disability Care Partners
11.2025 - CurrentRead More
Crew Member
Wainuiomata Mcdonalds
01.2025 - 10.2025Read More
Wainuiomata High School
NZCA Level 1 And 2
Read More