Faith Howell
New Plymouth,TKI
Summary
Dynamic and collaborative professional with extensive experience in customer service and hair styling, notably at New Plymouth Operatic Society. Excelled in quality control and team training, enhancing productivity and service standards. Skilled in managing high-pressure situations with a friendly demeanour and exceptional attention to detail, significantly improving customer satisfaction and team efficiency.
Overview
4
4
years of professional experience
Work History
Barista
Streetwise
01.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Can multitask with high standards while under pressure.
Hair Department / Wicked
New Plymouth Operatic Society
07.2024 - 07.2024
- Supervised new volunteers in their dedicated roles.
- Facilitated multiple side stage quick changes.
- Maintain show wigs for the show season.
Hair Department / We Will Rock You
New Plymouth Operatic Socitey
05.2023 - 06.2023
- Teaching new volunteers to up skill their new rules in the hairdressing department.
- Throughout the show session I had sole responsibly to maintain the quality control of the wigs.
Hair Department / Matilda the Muscial
New Plymouth Operatic Ssociety
07.2022 - 07.2022
- Helped oversee child cast hair preparation.
- Was Assigned responsibility for one of the main characters.
Hair Department / School of Hits
New Plymouth Operatic Society
11.2021 - 12.2021
- Changed hair styles of cast member throughout cabaret.
Hair Department / Wicked the Musical
New Plymouth Operatic Society
06.2021 - 07.2021
- Assisted in applying wigs for cast members.
- Worked with other departments to assist in quick custom changers.
Education
Hairdressing Level 3 / 4 - Hair Dressing
Westren Institute of Technology
New Plymouth, NZ11-2024
NCEA Level2 - High School
New Plymouth Girls High
New Plymouth, NZ12-2020
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Exceptional customer service
- Quality control
- New hire training
- Hair styling
- Cutting techniques
- Hair analysis
- Teamwork and collaboration
Timeline
Hair Department / Wicked
New Plymouth Operatic Society
07.2024 - 07.2024
Hair Department / We Will Rock You
New Plymouth Operatic Socitey
05.2023 - 06.2023
Hair Department / Matilda the Muscial
New Plymouth Operatic Ssociety
07.2022 - 07.2022
Hair Department / School of Hits
New Plymouth Operatic Society
11.2021 - 12.2021
Hair Department / Wicked the Musical
New Plymouth Operatic Society
06.2021 - 07.2021
Barista
Streetwise
01.2021 - Current
Hairdressing Level 3 / 4 - Hair Dressing
Westren Institute of Technology
NCEA Level2 - High School
New Plymouth Girls High
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