Summary
Overview
Work History
Skills
Timeline
Generic

Faith Te Whiu

Christchurch,Burnside

Summary


Professional with strong background in customer sales and service. Adept at building lasting client relationships and driving sales growth. Skilled in communication, problem-solving, and adapting to changing market needs. Team-oriented with focus on achieving goals through collaboration and reliability.

Overview

8
8
years of professional experience

Work History

Customer Sales Assistant

Fleur by DK Florist,
05.2025 - Current
  • Utilized point-of-sale systems to process transactions accurately and maintain financial records.
  • Managed inventory and maintained an organized store environment, reducing stock discrepancies and enhancing visual appeal.
  • Developed a reputation for exceptional service by understanding customer preferences and anticipating their needs.
  • Assisted call-in customers with questions and orders.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Built strong relationships with customers, fostering loyalty and repeat business.
  • Processed cash and credit transactions accurately, maintaining a balanced register at the end of each shift.
  • Enhanced customer satisfaction by providing timely and accurate product information.
  • Adapted quickly to new technology platforms for efficient management of CRM systems and point-of-sale software.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Performed cash, card, transactions to complete customer purchases.

Customer Sales Assistant

Weber Store Ultimate Barbeque and Fireplaces
12.2024 - 05.2025
  • Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Assisted customers in product selection, enhancing overall shopping experience and satisfaction.
  • Managed inventory levels, ensuring stock availability and accuracy for sales transactions.
  • Trained new team members on company policies and customer engagement techniques.
  • Built strong relationships with customers, fostering loyalty and repeat business.
  • Provided personalized recommendations based on customer needs to boost sales and satisfaction levels.
  • Utilized strong communication skills to effectively upsell relevant add-on products or services during transactions.
  • Processed cash and credit transactions accurately, maintaining a balanced register at the end of each shift.
  • Enhanced customer satisfaction by providing timely and accurate product information.
  • Participated in ongoing training sessions to continuously improve product knowledge and sales techniques.
  • Adapted quickly to new technology platforms for efficient management of CRM systems and point-of-sale software.
  • Conducted product demonstrations, highlighting key features to drive sales results.
  • Resolved customer complaints professionally, ensuring a positive outcome for all parties involved.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Performed cash, card, transactions to complete customer purchases.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Full Time Florist

Mayflower Florist Studio Blenheim
01.2022 - 01.2024
  • Designed and arranged floral displays for various occasions, ensuring aesthetic appeal and customer satisfaction.
  • Assisted customers with product selection, providing knowledgeable recommendations based on individual preferences.
  • Maintained cleanliness and organization of workspaces, adhering to safety protocols and industry standards for floral handling.
  • Enhanced customer satisfaction by creating visually appealing floral arrangements tailored to individual preferences.
  • Contributed to the growth of our social media presence, engaging with customers and sharing images of completed projects to showcase expertise.
  • Managed daily cleaning duties to maintain a pristine shopping environment for customers.
  • Demonstrated excellent communication skills when consulting with clients about their floral needs, leading to successful project completion.
  • Educated customers on proper care techniques for plants and flowers, resulting in longer-lasting arrangements and increased satisfaction levels.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Developed positive relationships with clients and vendors to boost rapport and trust.

Checkout Operator

Countdown Supermarket Redwoodtown Blenheim
01.2018 - 01.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Ensured accuracy in cash handling and end-of-shift reconciliation.
  • Collaborated with team members to improve workflow during peak hours.
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
  • Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
  • Operated cash register for cash, check, credit card transactions with excellent accuracy levels.
  • Balanced cash registers at the end of each shift, confirming accuracy in both drawer totals and transaction records.
  • Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated various types of payment systems including credit card machines, cash registers, and mobile payment devices proficiently.

Skills

  • Customer engagement strategies
  • Resilience in challenges
  • Effective communication skills
  • Proficient in cash transactions
  • Customer relationship management
  • Product knowledge
  • Payment processing
  • Teamwork and collaboration
  • Friendly and helpful
  • Customer service
  • Honest and dependable
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Customer assistance
  • Multitasking Abilities
  • Adaptable and flexible
  • Reliability
  • Excellent communication
  • Organizational skills
  • Effective communication
  • Verbal and written communication
  • Positive customer engagement

Timeline

Customer Sales Assistant

Fleur by DK Florist,
05.2025 - Current

Customer Sales Assistant

Weber Store Ultimate Barbeque and Fireplaces
12.2024 - 05.2025

Full Time Florist

Mayflower Florist Studio Blenheim
01.2022 - 01.2024

Checkout Operator

Countdown Supermarket Redwoodtown Blenheim
01.2018 - 01.2022

Similar Profiles

CREATE PROFILE
Faith Te Whiu