Faizleen Nisa
Auckland,AUK
Summary
Accomplished Exam Centre Manager at Al-Madinah School, adept in operations management and staff development. Streamlined examination processes, enhancing efficiency and compliance with NZQA standards. Excelled in team leadership, fostering a collaborative environment, and significantly improved staff training protocols. Demonstrated exceptional time management and complex problem-solving skills, ensuring seamless examination conduct and secure handling of sensitive materials.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
12
12
years of professional experience
Work History
Exam Centre Manager
Al-Madinah School
08.2024 - 12.2024
- Responsible in conducting examinations according to NZQA procedures.
- Oversee management and supervision of all examinations according to NZQA’s processes and procedures for both paper based and digital examinations.
- Liaise with the school to confirm the accommodation and equipment required for the efficient conduct of examinations.
- Prepare the examination planner, on-line, prior to the various examinations being held so that supervision is conducted in the most efficient and economical manner.
- Be responsible for the receipt, checking and secure storage of all examination booklets
- Train Examination Centre Officers, including Examination Assistants, using NZQA resources
- During examination sessions ensure that all examination processes are being carried out according to NZQA procedures by all Examination Centre Officers.
- Verify and approve Exam Centre Officer timesheets.
NCEA Supervisor
Al-Madinah School
11.2022 - 11.2022
- Ensuring exam room is in accordance to NZQA requirements.
- Setting up the exam room and managing candidates outside the room.
- Supervising candidates closely, practicing active supervision at all times.
- Recording any breaches and managing attendance roll.
- Collecting the exam booklets and securely handing it over.
Central Processing Officer
Ministry of Social Development
08.2013 - 04.2017
- Prioritized and organized workload based on risk and severity to meet deadlines.
- Achieved high levels of customer satisfaction due to timely resolutions of any issues encountered during the processing phase.
- Supported fellow Processing Officers during periods of high workload or absences by stepping in to assist with their responsibilities.
- Collaborated with team members to achieve shared objectives and meet tight deadlines.
Account Executive - Payables and Receivables
MIR Aluminium Limited
04.2013 - 08.2013
- Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
- Streamlined payables and receivables processes by implementing efficient systems and software tools.
- Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
- Stock-taking and inventory management
Education
Bachelor of Commerce - Accounting And Commercial Law
University of Auckland
Auckland, NZ05-2012
Skills
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Operations management
- Staff development
- Shift scheduling
Timeline
Exam Centre Manager
Al-Madinah School
08.2024 - 12.2024
NCEA Supervisor
Al-Madinah School
11.2022 - 11.2022
Central Processing Officer
Ministry of Social Development
08.2013 - 04.2017
Account Executive - Payables and Receivables
MIR Aluminium Limited
04.2013 - 08.2013
Bachelor of Commerce - Accounting And Commercial Law
University of Auckland
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