Faljeet Singh
Dannevirke,MWT
Summary
Accomplished Manager with a proven track record . enhancing customer satisfaction and mentoring teams for peak performance. Expert in staff development and budget control, demonstrating exceptional time management and communication skills. Achieved significant improvements in operational efficiency and team productivity, ensuring high-quality service delivery.
Overview
9
9
years of professional experience
Work History
Manager
Mereylees Hotel
05.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
Manager
Whitianga Hotel
06.2023 - 05.2024
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Sous Chef
Salt Resturant
08.2021 - 04.2023
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Acted as head chef when required to maintain continuity of service and quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
Sous Chef
Brewers Apprentice
05.2016 - 08.2021
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
- Developed full, tasting and special events menus to meet establishment needs and maintain strong customer levels.
- Reduced staff turnover rates through effective communication skills, creating a supportive work atmosphere for all team members.
- Monitored food production to verify quality and consistency.
- Assisted with menu development and planning.
Commis Chef
Frederic’s
11.2015 - 05.2016
- Enhanced culinary skills by assisting in the preparation of various dishes under the guidance of experienced chefs.
- Contributed to a well-organized and efficient kitchen by maintaining clean workstations and following sanitation guidelines.
- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
- Maintained well-organized mise en place to keep work consistent.
Education
Diploma In Professional Cookery - Cooking
Western Institute of Technology At Taranaki
Taranaki, WKO07.2016
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Staff Development
- Budget Control
- Business Planning
- Hiring and Training
- Staff Training
- Goal Setting
- Shift Scheduling
Certification
LCQ
MANAGER CERTIFICATE
Timeline
Manager
Mereylees Hotel
05.2024 - Current
Manager
Whitianga Hotel
06.2023 - 05.2024
Sous Chef
Salt Resturant
08.2021 - 04.2023
Sous Chef
Brewers Apprentice
05.2016 - 08.2021
Commis Chef
Frederic’s
11.2015 - 05.2016
Diploma In Professional Cookery - Cooking
Western Institute of Technology At Taranaki
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