Fan(Grace) Yang
Glenfield,AUK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Assistant Manger
Asian Wok
Browns Bay, Auckland
09.2019 - Current
- Assisting manager to manage 8-person team of service staff for high-end Chinese restaurant.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Controlled purchases and inventory by negotiating prices and contracts with over 15 vendors via phone or email.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Managed payroll data entry and processing for over 30 employees to comply with predetermined company guidelines.
- Effectively managed timekeeping and paperwork for new hires and terminations.
Marketing Officer
Borderless International Group
City Central, Auckland
01.2020 - 08.2020
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Organized 1-2 workshops per month to promote.
- Performed 2 sales presentations each week at potential customer locations.
- Identified 20+ new sales opportunities each week and leveraged knowledge of company goals and strategies to offer insight into viability of potential connections.
- Consulted with marketing specialists from different schools to establish new business partnerships through exploratory and informative meetings.
- Assisted coworkers and staff members with special tasks on daily basis.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
Sub-Branch Deputy General Manager Assistant & Department Administrator
Bank of Communication
Beijing, Beijing
06.2016 - 06.2017
- Collaborated with bank manager and teller supervisor on scheduling, hiring decisions and monthly audits.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Assisted customers with banking transactions, identified and serviced customer needs and resolved issues.
Team Administrator of Engery Department
Siemens Ltd
Beijing, Beijing
07.2015 - 12.2015
- Supporting team manger to do daily work, especially sending emails, answering phones and purchasing teams daily supplies by SAP system.
- Assisting team manger to organize conferences, like booking the venue, planning the whole timetables and making the budget.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
Purchasing Coordinator of Aftersales Department
Infinit Ltd, China
Beijing, Beijing
01.2015 - 06.2015
- Making daily orders to Japanese and domestic suppliers. As the coordinator with Japanese suppliers and the department, assisting our own team and other sectors to solve the various of issues about the orders.
- Assisting the team with daily administration duties.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Education
Postgraduate Diploma - Applied management
Otago Polytechnic
Auckland, NZ10.2018
M.D. - Internatioal Business
University of International Business And Economics
Beijing, China06.2016
Bachelor Degree - Information Management
Tianjin Foreign Studies University
Tianjin, China06.2014
Skills
- Efficient computer skill: Fast Data Entry, Quick Learner of new software, Master of operating websites, SAP
- Efficient database skill: Microsoft office, especially proficient in Excel, Word, PowerPoint and Project
- Strong willingness to learn new software package
- Good communication with different parties
- Experience in Customer Service and admin
- Both fluent in English and Mandarin
Additional Information
I am holding a resident visa, so I can legally work in New Zealand. I hope to put all of my energy and loyalty on our common career. Although I achieved main degrees in China, I have confidence and feel easy to adapt to work in New Zealand as the basic working theory are same. I have enough confidence to fulfill drafting tasks in a high-level standard.
Timeline
Marketing Officer
Borderless International Group
01.2020 - 08.2020
Assistant Manger
Asian Wok
09.2019 - Current
Sub-Branch Deputy General Manager Assistant & Department Administrator
Bank of Communication
06.2016 - 06.2017
Team Administrator of Engery Department
Siemens Ltd
07.2015 - 12.2015
Purchasing Coordinator of Aftersales Department
Infinit Ltd, China
01.2015 - 06.2015
Postgraduate Diploma - Applied management
Otago Polytechnic
M.D. - Internatioal Business
University of International Business And Economics
Bachelor Degree - Information Management
Tianjin Foreign Studies University