Fantasia Nair
Sunnynook , AUCKLAND,Auckland
Summary
Dynamic and results-oriented professional with a proven track record at Bendon Lingerie, enhancing customer satisfaction and streamlining operations. Skilled in customer service and problem-solving, adept at fostering teamwork and collaboration. Successfully managed inventory and increased readership through engaging storytelling, demonstrating flexibility and reliability in fast-paced environments. Friendly and reliable checkout operator offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Bendon Lingerie
08.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Youth Journalist
Channel Magazine
01.2024 - Current
- Wrote, edited and produced stories for Internet and digital channels.
- Developed story ideas and conducted interviews with industry experts and celebrities.
- Researched and gathered information to develop accurate and credible stories.
- Covered high-profile events such as political elections and natural disasters, providing timely updates to readers.
- Adapted writing style for diverse audiences across print, online, and multimedia platforms.
- Increased readership through engaging storytelling and attention-grabbing headlines.
- Proved successful working within tight deadlines and a fast-paced environment.
Checkout Operator
PAK'nSAVE
02.2023 - 11.2023
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
- Organized items on shelves to help customers locate products easily and quickly.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
Education
Bachelor of Business - HR & Management And Leadership
Auckland University of Technology
Auckland, NZ12.2026
High School Diploma -
Rangitoto College
Auckland, NZ12.2023
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Reliability and punctuality
- Flexible Schedule
- Stocking and Receiving
- Store maintenance
- Retail Store Operations
- Maintaining cleanliness
- Bagging items properly
- Working under pressure
Timeline
Retail Sales Associate
Bendon Lingerie
08.2024 - Current
Youth Journalist
Channel Magazine
01.2024 - Current
Checkout Operator
PAK'nSAVE
02.2023 - 11.2023
Bachelor of Business - HR & Management And Leadership
Auckland University of Technology
High School Diploma -
Rangitoto College
Similar Profiles
SHARDEY MCCORMICKSHARDEY MCCORMICK
Lingerie Store Manager at BendonLingerie Store Manager at Bendon
Arash SalamatArash Salamat
CNC Operator and Setup (lathe) at Bendon GearCNC Operator and Setup (lathe) at Bendon Gear
Evan GrahamEvan Graham
Data Analyst at Bendon PublishingData Analyst at Bendon Publishing