Faraz Khediri
1/176 Hendersons Road, Hoon Hay, Christchurch ,Canterbury
Summary
Proven leader in customer engagement and sales techniques, I boosted sales revenue significantly at Chameleon Customer Contact through strategic client relationships and tailored pitches. My expertise in inventory management and problem-solving, coupled with a knack for team leadership, has consistently enhanced operational efficiency and customer satisfaction across roles. Knowledgeable sales professional with background in delivering exceptional customer service and driving revenue growth. Demonstrated ability to build strong client relationships and effectively manage sales processes. Proven track record of utilizing negotiation and communication skills to achieve sales targets.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Car Parts Seller
DEOL Car Solution
Christchurch, CAN
08.2023 - Current
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
- Proactively resolved customer complaints, turning potential negative experiences into positive outcomes for both the client and company.
2 Degrees Field Sales Representative
Chameleon Customer Contact
Christchurch
04.2024 - 08.2024
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored sales pitches that addressed clients'' specific needs, resulting in a higher conversion rate of prospects into customers.
Fast Food Team Leader
HMS HOSTS
Christchurch, CAN
06.2022 - 08.2023
- Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
- Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
- Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.
- Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
- Maintained cleanliness and organization of dining area, ensuring a pleasant environment for customers.
- Supported management in achieving business goals by proactively identifying areas for improvement within daily operations and suggesting solutions.
- Contributed to higher sales with upselling techniques and suggestive selling of promotional items.
- Addressed equipment malfunctions promptly, minimizing downtime and ensuring consistent product quality.
- Handled cash transactions accurately, maintaining balanced registers at the end of each shift.
- Trained newly hired employees on routine tasks and customer service.
Education
Metric - Economics
Pentagon Academy
Quetta, Pakistan 05.2022
Skills
- Customer Engagement
- Marketing Strategies
- Inventory Management
- Sales Techniques
- Social Media Marketing
- Online platforms
- Facebook Marketplace
- Teamwork and Collaboration
- Time Management
- Organizational Skills
- Attention to Detail
- Team building
- Cash Handling
- Problem-Solving
- Team Leadership
- Self Motivation
- Professionalism
Certification
- Generative Ai course level 1
- Search engine optimisation course by university of California
Languages
Urdu
Native or Bilingual
Farsi
Native or Bilingual
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
2 Degrees Field Sales Representative
Chameleon Customer Contact
04.2024 - 08.2024
Car Parts Seller
DEOL Car Solution
08.2023 - Current
Fast Food Team Leader
HMS HOSTS
06.2022 - 08.2023
Metric - Economics
Pentagon Academy