Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fareeha Hasan

Tokoroa

Summary

Dedicated and fast-paced barista with more than 2 years of experience in high-volume café environment. Proven track record of maintaining customer satisfaction scores and handling transactions using POS systems. Seeking to bring technical expertise and a commitment to quality to the McCafé team.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Customer Service Representative

Paper Tree Limited
12.2023 - 04.2025
  • Assisted customers with inquiries and product selections for optimal service.
  • Processed orders and returns efficiently using company systems.
  • Resolved customer complaints with patience and professionalism.

BP Wildbean cafe assistant

BP
11.2022 - 12.2023
  • Prepared and served beverages according to customer preferences and company standards.
  • Maintained cleanliness and organization of cafe space for optimal customer experience.
  • Assisted in inventory management by restocking supplies and tracking product levels.

Kitchen Hand

Mainland Turkish food
04.2021 - 11.2022
  • Prepared ingredients for traditional Turkish dishes and ensured freshness.
  • Maintained cleanliness of kitchen equipment and work areas daily.
  • Assisted chefs with food preparation and plating for customer orders.

Red Cross Volunteer Retail

Red cross shop
06.2020 - 03.2021
  • Assisted customers with donations and sales in a supportive environment.
  • Organized merchandise displays to enhance store appearance and accessibility.
  • Processed incoming donations, sorting items for resale or distribution.

Education

Bachelor of Science - Computer Science

LCWU
Lahore
12.2010 - 12.2014

Skills

  • Customer Service
  • Team player
  • Problem solving ability
  • Computer Proficiency

Certification

  • Qualified first aider
  • New Zealand Certificate in Retail Level 3

Timeline

Customer Service Representative

Paper Tree Limited
12.2023 - 04.2025

BP Wildbean cafe assistant

BP
11.2022 - 12.2023

Kitchen Hand

Mainland Turkish food
04.2021 - 11.2022

Red Cross Volunteer Retail

Red cross shop
06.2020 - 03.2021

Bachelor of Science - Computer Science

LCWU
12.2010 - 12.2014
Fareeha Hasan