Farhan Rashid
Auckland,AUK
Summary
Early-career business and systems professional with experience supporting digital platforms, optimizing operational workflows, and working closely with stakeholders across real estate, property management, eCommerce, and retail environments. Strong customer focus, with a proven ability to translate business needs into structured processes and system improvements, with a passion for technology.
Overview
8
8
years of professional experience
Work History
Operations Manager
Ray White Remuera No.1 Office International & NZ
Remuera, Auckland
08.2025 - Current
- Drafted and managed high-accuracy Sale & Purchase and Auction Agreements, ensuring full compliance with regulatory frameworks (Real Estate Act 2008, AML/CFT), demonstrating strong attention to detail, and risk management.
- Supported and optimized operational systems and workflows in a high-pressure, customer-facing environment to meet strict deadlines.
- Acted as a key liaison between sales, compliance, marketing, and leadership teams to translate business requirements into practical operational solutions.
- Produced and maintained digital marketing collateral and vendor presentations, ensuring consistent data integrity, branding standards, and usability across platforms.
- Contributed to the continuous improvement of internal processes to increase efficiency, consistency, and stakeholder satisfaction.
Property Manager
City Rental Services Limited
Ellerslie, Auckland
11.2023 - Current
- Managed end-to-end property management systems, overseeing digital records, workflows, and stakeholder communications across landlords, tenants, and contractors.
- Assessed rental applications using structured criteria, background checks, and data validation to support fair, compliant decision-making.
- Conducted regular property inspections, and ensured compliance with safety and regulatory requirements.
- Led digital transformation initiatives by centralizing operational data using Google Workspace, improving accessibility, accuracy, and reporting.
- Served as the primary point of contact for customers, translating technical or regulatory requirements into clear, practical guidance.
ECommerce Intern
Foodstuffs North Island
Mangere, Auckland
08.2024 - 12.2024
- Assisted in analyzing business and system requirements to support eCommerce customer programs and innovation initiatives.
- Conducted market and customer research to identify opportunities for digital growth and improved user engagement.
- Updated and maintained the eCommerce Trolley Hub for New World and Pak’nSave, improving usability, consistency, and user experience for store-based teams.
- Collaborated cross-functionally with stakeholders, building strong working relationships across data, digital, and operations teams.
- Supported documentation, reporting, and process development to enable scalable and repeatable system use.
Retail Professional
Adidas BCS Newmarket
Newmarket , Auckland
08.2022 - 08.2024
- Providing excellent and insightful customer service on the shop floor to achieve retail sales.
- Maintaining physical inventory and overseeing warehouse operations.
- Fully cross-trained in both departments of Adidas, with specialist knowledge of the product.
- Achieving daily sales targets, KPIs, going over targets, and building valuable customer relationships.
Sales Assistant
ZARA
Sylvia Park, Auckland
06.2018 - 01.2020
- Processed orders accurately and efficiently using a POS system.
- Maintaining physical inventory and overseeing warehouse operations involving the use of Bluebird, PDA, and TGT devices.
- Provided excellent customer service to clients on the shop floor and over the phone.
- Fully cross-trained and consistently achieved daily sales targets and KPIs.
Education
Bachelor of Business - Information Systems & Finance
Auckland University of Technology
Auckland, NZ12-2024
Beginner's Guide - Residential Property Management
Real Estate Institute of New Zealand (REINZ)
Auckland, NZ11-2023
Skills
- Microsoft Suite
- Google Suite
- AML/CFT
- SQL
- SAP
- Python
- Adobe InDesign
- REINZ eForms
- CampaignTrack & Vaultre
- Data analysis
- Confluence & Jira
- SharePoint
Affiliations
- Avid gym-goer partaking in daily exercise, such as lifting, cycling, and swimming
- Spending quality time with family and friends
- Level 3 Certified in Krav Maga
References
Available upon request.
Timeline
Operations Manager
Ray White Remuera No.1 Office International & NZ
08.2025 - Current
ECommerce Intern
Foodstuffs North Island
08.2024 - 12.2024
Property Manager
City Rental Services Limited
11.2023 - Current
Retail Professional
Adidas BCS Newmarket
08.2022 - 08.2024
Sales Assistant
ZARA
06.2018 - 01.2020
Bachelor of Business - Information Systems & Finance
Auckland University of Technology
Beginner's Guide - Residential Property Management
Real Estate Institute of New Zealand (REINZ)