Summary
Overview
Work History
Education
Skills
Basketball
Languages
Bake & Cook
Timeline
Generic

Fatmawati Mulyadi

Auckland,AUK

Summary

Proven Medical Administrator with a track record of enhancing operational efficiency at Ponsonby Doctors & Lux Radiology. Skilled in Medical Billing Management and Conflict Resolution, I significantly reduced patient wait times and fostered a positive work environment. Expert in Healthcare Compliance and Patient Scheduling, my approach has consistently improved patient care and staff productivity. Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients.

Overview

9
9
years of professional experience

Work History

Medical Administrator

Ponsonby Doctors & Lux Radiology
10.2022 - Current
  • Maintained a positive work environment by fostering open lines of communication among staff members and addressing any concerns or conflicts promptly and professionally.
  • Ensured compliance with healthcare regulations through meticulous record-keeping and documentation practices.
  • Reduced wait times for patients by optimizing appointment scheduling methods.
  • Improved accuracy in billing and insurance claims by regularly reviewing and updating patient information.
  • Developed policies and procedures that improved operational efficiency while maintaining high standards of care delivery to patients.
  • Assisted physicians in coordinating care plans by maintaining accurate records of treatment progress notes and diagnostic results.
  • Manage transfers in and out. Appointment bookings.
  • ACC claims, GMS Claims & Maternity claims.
  • MyPractice and COMRAD Radiology experienced.
  • ACC Accredited employer ,POAC reconciliation, SureMed submission & Reconciliation.
  • Dealing with Banking.

Medical Administrator

St Lukes Medical Centre
03.2021 - 10.2022
  • Maintained a positive work environment by fostering open lines of communication among staff members and addressing any concerns or conflicts promptly and professionally.
  • Increased overall patient satisfaction with the implementation of an efficient feedback mechanism.
  • Ensured compliance with healthcare regulations through meticulous record-keeping and documentation practices.
  • Coordinated continuing education opportunities for medical staff members, promoting professional development within the organization.
  • Reduced wait times for patients by optimizing appointment scheduling methods.
  • Assisted physicians in coordinating care plans by maintaining accurate records of treatment progress notes and diagnostic results.
  • Manage transfers in and out.
  • Appointment bookings.
  • ACC claims, GMS Claims & Maternity claims.
  • Medtech32 professionals.

Kitchen Hand

Pasta E Cuora
08.2015 - 02.2021
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.

Head Assistant Manager

Kusuma Printing House
01.2015 - 01.2019
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
  • Managing orders
  • Making sure production going well and finish on time
  • Arrange shipping worldwide

Education

High School Diploma -

SMAN 4 College
Indonesia
07.2015

Skills

  • Medical Billing Management
  • Conflict Resolution Strategies
  • Patient Confidentiality Maintenance
  • Resource Allocation Optimization
  • Healthcare Compliance Knowledge
  • Staff Supervision and Training
  • Medical Office Software Proficiency
  • Patient Scheduling Proficiency
  • Attention to Detail Focus
  • Electronic Health Records Familiarity
  • Multitasking Abilities Enhancement
  • Teamwork and Collaboration Aptitude
  • Customer Engagement
  • Healthcare management
  • Insurance Billing
  • Practice Management
  • Medical Recordkeeping
  • Appointment Scheduling

Basketball

Used to be a team league in Indonesia

Languages

English
Full Professional
Indonesian
Native or Bilingual

Bake & Cook

I love to bake and cook in my spare time. I wish to master my cooking skill with a Culinary courses.

Timeline

Medical Administrator

Ponsonby Doctors & Lux Radiology
10.2022 - Current

Medical Administrator

St Lukes Medical Centre
03.2021 - 10.2022

Kitchen Hand

Pasta E Cuora
08.2015 - 02.2021

Head Assistant Manager

Kusuma Printing House
01.2015 - 01.2019

High School Diploma -

SMAN 4 College

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Fatmawati Mulyadi