FAY FURNESS
WELLINGTON,NTL
Summary
I am seeking a position that utilises my skills developed over a varied career which includes working as a pharmacist (hospital and retail), investment property owner, real estate salesperson, administrator for a building company, property manager and most recently as the Resident Services Manager for a prominent retirement village.
Overview
35
35
years of professional experience
Work History
Resident Services Manager
Ryman Healthcare
10.2021 - 12.2022
- Providing leadership at the Village in the absence of the Village Manager, managing the effective delivery of the Village service functions, kitchen, housekeeping, gardening, maintenance, laundry, and administration
- Ensuring that all applicable health, safety and wellbeing instruction, training and procedures were implemented and followed
- Maintaining oversight of the fire safety compliance, systems, and training of the Village and ensuring the Village is prepared for emergency response
- Ensuring compliance of all building warrant of fitness and Maintaining an overview of the annual preventative maintenance calendar
- Ensuring the needs and concerns of residents were addressed in a timely manner
- Interviewing and employing staff
- On call if needed.
- Collaborated with property management team to address issues promptly, keeping residents satisfied with their living conditions.
Private Property Manager
Residential Rental Property Owners
01.2016 - 01.2021
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Prepared tenancy agreements, insured rentals were received on time as per agreement. Carried out due diligence checks on prospective tenants
- Completed final move-out walk-throughs with tenants to identify required repairs.
Administrative Manager
Timon 2014 Ltd
07.2014 - Current
- Responsible for preparation of invoice, receipt of payments and filing of GST returns and annual tax returns for a registered quantity surveyor.
Rental Property Manager
Furness Family, Wellington
01.1990 - 01.2018
- Purchasing, letting, and maintaining a portfolio of properties
Administrator
NMC Ltd (Building Maintenance and Construction)
01.2009 - 01.2012
- Administrating financial record-keeping, payroll, and taxation compliance
- Liaising with sub-contractors and company employees
Real Estate Salesperson
Ray White, Wellington
01.2016 - 01.2017
Real Estate Salesperson
ReMax, Wellington
01.2000 - 01.2011
- Prospecting and utilising a network of contacts to gain property listings
- Identifying purchasers needs and promoting property benefits and features
- Negotiating property sales
- Liaising with associated professionals including banks, lawyers, building inspectors etc.
Manager/Pharmacist
Campus Pharmacy, Victoria University, Wellington
- Sole manager/pharmacist at Campus Pharmacy for 4 years prior to pursuing a career in real estate
- Responsible for all aspects of business management/ownership including purchasing, filing of inland revenue returns. staff employment
- Managed and motivated employees to be productive and engaged in work.
Locum Pharmacist
United Kingdom
Hospital Pharmacist
Palmerston North Hospital
Hospital Pharmacist
Taupo Hospital
Hospital Pharmacist
Waikato Hospital
Education
Skills
- Articulate Communicator: strong verbal and written capabilities – a skilled negotiator
- Leadership: plans effectively, and inspires others to engage
- Relationship Building: fosters trusting relationships with staff and clients
- Business Controller: Undertaking financial record-keeping, payroll, accounting and taxation compliance (GST and PAYE)
- Asset management, overseeing a property portfolio
- Recruitment, training and management of staff
- Sales and Service: in real estate, the ability to facilitate the effective sales of properties
- Extensive residential property management experience with excellent relationship with both landlords and tenants
- Pharmacy management and resident services management developed empathy when dealing with often vulnerable clients
- Building company administration taught valuable coping mechanisms when dealing with creditors, debtors and staff
- Computer Literacy: a competent user of Microsoft Office – extensive experience using Quicken, MYOB, Payroll Partner, and Xero packages
- Pharmacist: is degree qualified (B Pharm) with both hospital and retail experience
- Property Management - extensive experience letting and managing a portfolio of rental properties both personally owned and the property of others
Accomplishments
- Managed the operational deliver of service functions and health and safety at Malvina Major Retirement Village instilling confidence in both residents and staff.
- Managed own private property portfolio (now sold) plus properties for individual investors. Successfully nursing several through the ultimate sale of their properties
- Managed administration for NMC builders including payroll, accounts, contractors, and clients. Dealt with IRD enquiries. Organised the production of safety procedure manuals and Site Safe training for staff to follow on construction sites plus all signage and data sheets.
- Achieved excellent results for clients at Ray White Wellington across a ten year plus career in the very competitive Wellington property market
- Manager of Campus Pharmacy at Victoria University in Wellington for four years
- Hospital pharmacist as Waikato Hospital, i Taupo Hospital and Palmerston North Hospital
- Completed a Bachelor of Pharmacy at Otago University
Referencesavailable
True
Timeline
Resident Services Manager
Ryman Healthcare
10.2021 - 12.2022
Private Property Manager
Residential Rental Property Owners
01.2016 - 01.2021
Real Estate Salesperson
Ray White, Wellington
01.2016 - 01.2017
Administrative Manager
Timon 2014 Ltd
07.2014 - Current
Administrator
NMC Ltd (Building Maintenance and Construction)
01.2009 - 01.2012
Real Estate Salesperson
ReMax, Wellington
01.2000 - 01.2011
Rental Property Manager
Furness Family, Wellington
01.1990 - 01.2018
Manager/Pharmacist
Campus Pharmacy, Victoria University, Wellington
Locum Pharmacist
United Kingdom
Hospital Pharmacist
Palmerston North Hospital
Hospital Pharmacist
Taupo Hospital
Hospital Pharmacist
Waikato Hospital
Similar Profiles
Agna JosephAgna Joseph
Caregiver at Ryman HealthcareCaregiver at Ryman Healthcare
Sonam DeviSonam Devi
Health Care Assistant at Ryman HealthcareHealth Care Assistant at Ryman Healthcare
KIRANDEEP KAURKIRANDEEP KAUR
Caregiver at Ryman healthcareCaregiver at Ryman healthcare
Matt PoskittMatt Poskitt
Group Compliance Manager at Ryman HealthcareGroup Compliance Manager at Ryman Healthcare
Thomas PooleThomas Poole
Child Care Facilitator at Playball Dunedin (now Kidz Active)Child Care Facilitator at Playball Dunedin (now Kidz Active)