Fazlin Bi
AUCKLAND,AUK
Summary
Sales Representative experienced in customer engagement and problem resolution. Generated new sales leads and fostered lasting customer relationships, resulting in increased sales and enhanced loyalty. Focused on delivering superior support, meeting production targets, and training new associates.
Overview
3
3
years of professional experience
Work History
Sales Representatives and Customer Service Officer
Home and living Nakasi
Fiji, Nakasi
08.2022 - 03.2025
- Assisted customers in selecting home and living products that meet their needs.
- Demonstrated product features to enhance customer understanding and engagement.
- Managed inventory levels to ensure product availability for customer purchases.
- Collaborated with team members to create effective visual merchandising displays.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Built relationships with customers to foster loyalty and repeat business opportunities.
- Resolved customer inquiries and complaints with professionalism and care.
- Participated in team meetings to share insights on customer preferences and trends.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Generated new sales leads through cold calling and networking activities.
- Maintained accurate records of all sales and prospecting activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated pricing contracts with customers to maximize profits.
- Provided technical support for customers using the company's products or services.
Education
Vunimoli Secondary School
12.2017
Skills
- Excellent service delivery in fast-paced environments
- Strong time management and multitasking abilities
- Customer relationship management
- Sales forecasting
- Product knowledge
- Sales techniques
- Positive customer engagement and problem resolution
Languages
- Hindi
- English
References
References available upon request.
Timeline
Sales Representatives and Customer Service Officer
Home and living Nakasi
08.2022 - 03.2025
Vunimoli Secondary School