Ryan Smolders
WAIHOLA,OTA
Summary
I am a Proficient Shift Manager knowledgeable about scheduling, money handling and team management. I'm competent at handling all areas of operations, and eager to develop and advance professionally into a more challenging position. I am an organized and dependable candidate and have been successful at managing multiple priorities with a positive attitude. I'm willing to take on added responsibilities to meet team goals. I'm currently seeking and wanting to maintain a full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager
NPD Waihola Motors
10.2023 - Current
- Promoted a positive work environment through open communication and constructive feedback.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Daily management of cash float
- Managing staff into day to day running of premises
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Forecourt Attendant
NPD Waihola Motors
07.2021 - 10.2023
- Customer Service (including Eftpos and cash transactions)
- Barista duties
- Collaborated with team members to ensure timely restocking of retail items within the convenience store area.
- Responded to customer inquiries regarding fuel types, pricing, and payment options with accurate information.
- Assisted customers with refueling, ensuring a smooth and positive experience for all patrons.
- Maintained cleanliness of equipment, counter area, floor, restrooms and exterior pump area to meet safety and sanitation regulations.
Education
NCEA Level 3 -
Taieri College
Mosgiel, NZ12.2022
NCEA Levels 1 and 2 -
Taieri College
Mosgiel, NZ12.2021
Skills
- Familiar with Microsoft Word, Excel, PowerPoint, and Outlook
- Computer technology knowledge
- Strong interpersonal skills
- Cash register operation
- Customer Service - relating well to customers and colleagues
- Barista experience
- Decision-Making
- Customer service focus
- Problem-Solving
- Well experienced with using Eftpos
- Cash Handling
Strengths and attributes
- Reliable
- Strong work ethic
- Flexible and adaptable
- Physically fit
- Motivated
- Observant
References
- Nicola Anderton, Shift Manager, NPD Waihola Motors, 0224349515
- Sharron Anderton, Manager, NPD Waihola Motors, 0274520324
Hobbies and Interests
Football Mosgiel Football Club (grade 6-12), Green Island Football Club (grade 13 - mens)
Certification
Workplace First Aid - July 2022
Timeline
Shift Manager
NPD Waihola Motors
10.2023 - Current
Forecourt Attendant
NPD Waihola Motors
07.2021 - 10.2023
NCEA Level 3 -
Taieri College
NCEA Levels 1 and 2 -
Taieri College
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