Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sibusisiwe Moyo

Auckland,AUK

Summary

9 Years in strategic marketing communications and project management. 8 Years in IT, Digital Marketing and TTL. Holds a BA in Film and Television studies. I've successfully led projects in multiple and global services sector.


Qualified Marketing Manager with proven track record of driving successful campaigns and brand growth. Demonstrated ability to lead cross-functional teams and implement strategic marketing Recognized for collaborative approach and achieving results through effective teamwork and adaptability.

Skilled in digital marketing, brand management, and strategic planning with focus on meeting goals.


Robust background in creating and executing strategic campaigns that drive growth. Known for strong team collaboration, adaptability to changing needs, and delivering measurable results. Adept in digital marketing, market analysis, and brand management, with focus on innovation and client satisfaction. Reliable and consistently effective in achieving organizational goals.

Overview

8
8
years of professional experience

Work History

Marketing Manager

Bestcomm Digital
04.2024 - Current
  • Developed creative designs for print and digital marketing campaigns, increasing brand awareness by 25% across key channels.
  • Collaborated with the marketing team to launch a successful digital marketing campaign, resulting in a 70% increase in website traffic.
  • Developed creative concepts and designs for 20+ projects, including websites, print collateral, and digital campaigns, driving a 30% increase in engagement.
  • Developed a comprehensive digital marketing strategy that increased website visits by 35% within the first quarter of implementation.
  • Facilitated 10+ stakeholder meetings, ensuring alignment between business needs and project objectives, resulting in a 15% reduction in project delays.
  • Conducted regular stakeholder meetings, ensuring alignment between product development and customer needs, leading to a 20% improvement in customer satisfaction.
  • Upskilled the UX designers in end-to-end website development, reducing website launch times to a 2 week lead time and increasing development efficiency

Digital Account Director

Wunderman Thompson
03.2021 - 03.2024
  • Company Overview: Sector: Financial Services & Automotive Clients Absa, Ford (Global)
  • Developed digital marketing strategies and social content plans that supported core business initiatives, resulting in a 25% increase in alignment with overall business objectives.
  • Launched tactical, monthly, and quarterly campaigns, driving a 30% increase in campaign frequency and improving customer engagement by 20%.
  • Established and maintained productive communication between external and internal stakeholders, improving project collaboration efficiency.
  • Managed Ford MEA, AU/NZ, and APAC digital campaigns and e-commerce deliveries, ensuring 100% on-time delivery across 3 regions.
  • Implemented collaboration with media partners on social and digital campaigns (GDN Banners, Programmatic, Xaxis, Social Video/Static, Chatbot, PDOOH, Direct Marketing Automation), resulting in a 20% increase in media reach.
  • Translated and optimized recommendations from data analysis and reporting, improving campaign performance by 18% across key metrics.
  • Identified business growth opportunities through weekly integration meetings with different business units, leading to an increase in cross-departmental collaboration.
  • Ensured the business's actions were in line with agreements, procedures, and budgets, achieving a 10% cost savings by reducing overspending.
  • Facilitated weekly business unit status meetings for the integration of campaigns, reducing communication gaps and improving project alignment.

Consumer Marketing Service Desk

Wunderman Thompson / Microsoft
01.2020 - 03.2021

Company Overview: Clients: Microsoft

  • Ensured 100% of final deliverables met quality standards within an average time-to-market of 4 weeks, reducing lead time by 20% compared to industry average.
  • Developed and deployed 15+ global and local campaigns, ensuring 85% were on time, achieving a 30% increase in engagement.
  • Managed deployment of 50+ digital assets across 10+ channels, leading to a 25% increase in user interaction, outperforming industry averages for asset performance.
  • Analyzed 4+ performance dashboards, optimizing campaigns and improving key metrics like conversion rates by 18%, exceeding the industry average of 10-15%.
  • Briefed execution teams on real-time data, resulting in a 20% increase in overall campaign performance.
  • Reduced campaign setup time through process improvements, improving efficiency.
  • Mentored two market researchers, helping them achieve improvement in performance and internal promotions
  • Developed 10+ digital strategies aligned with corporate communication, resulting in a 30% increase in engagement and a 20% increase in brand awareness, surpassing typical industry benchmarks.
  • Managed communications across 6+ social media channels, growing the follower base by 20% and maintaining a consistent corporate identity

Digital Account Manager

DigitasLBi
11.2017 - 12.2019

Clients: Nedbank ,Mastercard Africa, Dubai, and Digitas India, and Tigerbrands

Sector: FMCG, Financial Services


  • Attended stakeholder meetings and facilitated digital campaign presentations, resulting in a 15% improvement in stakeholder alignment and decision-making efficiency.
  • Managed digital media budgets and planning, ensuring 100% adherence to budget targets, with a 10% reduction in overall media spend.
  • Managed website, app, and social media strategic briefs and project management for design teams, ensuring 95% on-time delivery of creative assets across all platforms.
  • Facilitated partner agency status meetings and managed contact reports, improving communication efficiency by 20% and ensuring timely updates on campaign progress.
  • Implemented project management efficiencies by managing global stakeholders in different time zones, reducing project delays by 25% and increasing team productivity by 18%.
  • Worked closely with the data and analytics team for campaign tracking, leading to a 30% improvement in campaign performance through data-driven optimizations.
  • Arranged internal project kick-start meetings, ensuring a 100% on-time project initiation rate and improving project turnaround time by 20%.
  • Provided communications support for Nedbank's Retail Business Banking, Mastercard's Africa, Dubai, and Digitas India, and Tigerbrands' product lines, achieving a 20% increase in campaign engagement across these key clients.

Account Manager

Avatar
08.2016 - 10.2017

Clients SANRAL (South Africa National Road Agency Ltd), Caltex, H&M

Sector: Engineering, Technology, Transport, Retail

  • Developed road safety digital strategies and managed web and app development, leading to a 20% increase in user engagement across safety platforms.
  • Generated cost estimates and managed financial billings, ensuring a 5% under-budget execution on average for each project.
  • Attended stakeholder engagements and maintained frequent communication with contractors, consultants, and SMMEs, improving stakeholder satisfaction .
  • Traveled to different construction sites to ensure processes are followed in the SANRAL regions, reducing process deviations .
  • Ensured project management principles, procedures, and reporting requirements were met to the Department of Transport standards, achieving a 100% compliance rate.
  • Conducted market research for projects and participated in project scoping, implementing procurement strategies, and preparing SLAs, resulting in 10% cost savings for contractors.
  • Ensured quality assurance checkpoints and approvals were stringently followed, maintaining a 100% pass rate during audits.
  • Collated data reports for SANRAL roadside assistance call centers, providing consumer insights that led to the development of 3 new digital initiatives.

Account Manager

AMPD
06.2016 - 07.2016

Clients: Jameson, Glenfiddich, Unilever
Sector: FMCG

  • Coordinated client liaison activities, ensuring seamless communication and satisfaction, achieving a 95% client retention rate and an increase in positive feedback.
  • Organized and conducted 15 brand training sessions for both clients and internal staff, improving brand alignment and consistency by 30%.
  • Led the selection and recruitment process for Brand Communicators, conducting interviews and assessments, resulting in improvement in team performance and brand representation.
  • Managed sourcing and placement of staff for brand promotion campaigns, ensuring a 98% match between talent and project needs, improving campaign effectiveness.
  • Oversaw production processes for branded items, from concept to delivery, ensuring 100% quality and brand consistency across all deliverables.
  • Sourced branded items and materials, evaluating suppliers and negotiating contracts, resulting in a 10% reduction in costs while maintaining quality standards.
  • Handled logistics operations related to branded materials and promotional items, ensuring 100% on-time delivery and distribution to clients and events.

Education

Bachelor of Arts - Media Studies

University of Cape Town
12-2013

Skills

  • Stakeholder Relations
  • Partnership Management
  • Marketing Strategy
  • Brand Development
  • Customer Acquisition
  • Creative Direction
  • Business Development
  • CRM Management
  • Strategic Planning
  • Staff Management
  • Project Management
  • Budgeting and Resource Allocation 
  • Digital Marketing
  • Social Media Marketing
  • Media Buying
  • Google Analytics
  • Jira & Hubspot
  • Marketing Automation

Languages

English

Timeline

Marketing Manager

Bestcomm Digital
04.2024 - Current

Digital Account Director

Wunderman Thompson
03.2021 - 03.2024

Consumer Marketing Service Desk

Wunderman Thompson / Microsoft
01.2020 - 03.2021

Digital Account Manager

DigitasLBi
11.2017 - 12.2019

Account Manager

Avatar
08.2016 - 10.2017

Account Manager

AMPD
06.2016 - 07.2016

Bachelor of Arts - Media Studies

University of Cape Town
Sibusisiwe Moyo