Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Felicia Cao

Hamilton,WKO

Summary

Friendly and reliable with positive attitude and excellent customer service skills. I understand customers and Im happy to do anything im asked to do. I am dedicated to creating a welcoming atmosphere and ensuring customers are satisfied.

Overview

4
4
years of professional experience

Work History

Cashier

Rototuna Kitchen
03.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Cashier

Singdar Takeaways
01.2022 - Current

Education

No Degree - Still in High School

Rototuna Junior High School
Hamilton, NZ
12-2028

Skills

  • Customer service
  • Patience and empathy
  • Confident
  • Social skills
  • Customer service excellence
  • Work ethic and integrity
  • Customer relations
  • Cash register operation
  • Order taking
  • Issue resolution
  • Honest and dependable

Accomplishments

Passed speech and drama syllabus to grade 7 with distinction

Finished Kumon Maths (advanced tutoring)


Timeline

Cashier

Rototuna Kitchen
03.2022 - Current

Cashier

Singdar Takeaways
01.2022 - Current

No Degree - Still in High School

Rototuna Junior High School

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Felicia Cao