Felipe Bustos
Auckland, Birkenhead.,AUK
Summary
Dynamic and results-oriented professional with a proven track record at Schindler Painting, excelling in customer relations and small business operations. Leveraged attention to detail and team leadership to enhance project efficiency and client satisfaction. Skilled in marketing and personnel management, consistently driving growth and fostering positive customer experiences.
Overview
9
9
years of professional experience
Work History
Company Owner
Schindler Painting
03.2023 - 03.2024
- Managed daily operations efficiently while maintaining high-quality standards in all aspects of the business.
- Resolved customer service issues with timely and professional resolutions.
- Optimized resource allocation to ensure projects were completed within deadlines and budgets constraints.
House Painter
Scope Painting
03.2023 - 03.2023
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
- Performed minor repair tasks like patching holes or sanding rough areas before painting to ensure a smooth and even final result.
- Completed interior and exterior painting for variety of residential and commercial clients.
- Used brushes, spray guns and paint rollers to paint surfaces.
Commercial Painter
National Group
02.2021 - 02.2023
- Delivered high-quality results with attention to detail in applying multiple coats of paint as needed for a polished finish.
- Improved project efficiency by utilizing advanced tools and techniques to complete tasks quickly and effectively.
- Ensured client satisfaction with frequent communication, addressing concerns, and providing updates on progress.
- Demonstrated versatility in skillset by proficiently using various types of paints, stains, varnishes, primers, and sealers.
- Increased customer satisfaction by thoroughly understanding their requirements before beginning the painting process.
- Observed safety protocols set by company to avoid hazardous conditions.
Painter Laborer
DH Painting & Decoration
07.2017 - 12.2020
- Demonstrated adaptability, efficiently handling various types of painting projects including residential, commercial, and industrial settings.
- Maintained clean workspaces, organizing tools and equipment for optimal productivity.
- Used sandpaper, scrapers, grinders, and steel wool to smooth surfaces.
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
- Contributed to team success, collaborating with fellow laborers for timely project completion.
Communication Specialist
Nelly Schindler - Alternative Medicine
01.2015 - 01.2017
- Conducted communications audits to identify areas of improvement and develop targeted action plans.
- Coordinated successful events that fostered community connections and enhanced brand visibility.
- Trained employees on effective communication techniques, improving overall team performance and collaboration.
- Secured media coverage for clients, company, and specific campaigns.
- Spearheaded email marketing campaigns that drove substantial traffic to the website while maintaining low bounce rates.
- Proofread and edited materials prepared by all staff to check and correct spelling, grammar, and style.
Project Control Assistant
MG Consulting
06.2015 - 12.2015
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Education
Social Communication - Public Relations, Advertising, And Applied Communication
07.2015
Skills
- Customer Relations
- Personnel Management
- Small business operations
- Employee Motivation
- Marketing
- Customer Service
- Attention to Detail
- Driven and Determined
- Team Collaboration and Leadership
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Company Owner - Schindler Painting
03.2023 - 03.2024
House Painter - Scope Painting
03.2023 - 03.2023
Commercial Painter - National Group
02.2021 - 02.2023
Painter Laborer - DH Painting & Decoration
07.2017 - 12.2020
Project Control Assistant - MG Consulting
06.2015 - 12.2015
Communication Specialist - Nelly Schindler - Alternative Medicine
01.2015 - 01.2017
University Diego Portales - Social Communication, Public Relations, Advertising, And Applied Communication
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