Food and Beverage service professional. Friendly with broad multicultural background, great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise and quality to the hospitality industry.
Overview
8
8
years of professional experience
Work History
Senior Waiter
Amano
11.2022 - 11.2023
Duty Manager
NFC Empanadería
01.2021 - 07.2022
Senior Waiter
Café de la Pedrera
06.2019 - 03.2020
Waiter
Paradiso Bar
10.2017 - 07.2018
Waiter
The Cut: Bar & Grill
06.2016 - 08.2017
Receptionist
Big Hostel
06.2016 - 06.2017
Barista
Traffik Cafe
10.2015 - 03.2016
Education
Barista -
Lavazza Training Centre
Barcelona, Spain
Product Design Engineering -
Universidad EAFIT
Medellín, Colombia
Business & Management English -
The University of Sheffield
Sheffield, Great Britain
International Business Management -
Universidad De La Sabana
Bogotá, Colombia
Skills
Point of sale operation
Beverage preparation
Guest relations management
High-volume dining
Dining area maintenance
Guest seating arrangements
Sales expertise
Accurate money handling
Client Needs Assessment
Complaint resolution
Wines and Spirits knowledge
Order accuracy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Catalan
Professional Working
Timeline
Senior Waiter
Amano
11.2022 - 11.2023
Duty Manager
NFC Empanadería
01.2021 - 07.2022
Senior Waiter
Café de la Pedrera
06.2019 - 03.2020
Waiter
Paradiso Bar
10.2017 - 07.2018
Waiter
The Cut: Bar & Grill
06.2016 - 08.2017
Receptionist
Big Hostel
06.2016 - 06.2017
Barista
Traffik Cafe
10.2015 - 03.2016
Barista -
Lavazza Training Centre
Product Design Engineering -
Universidad EAFIT
Business & Management English -
The University of Sheffield
International Business Management -
Universidad De La Sabana
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