Feliua'i Tuiolemotu
Papakura,New Zealand
Summary
A highly motivated professional with a Bachelor's degree in Criminal Justice & Criminology and a strong background in security, administrative support, customer service, and technical maintenance. A United States veteran residing in Auckland, New Zealand, I bring proven interpersonal, organizational, flexibility and multitasking skills. I aim to leverage my experience to deliver exceptional client experiences and contribute to team success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Maritime Professional
Department of Defense
Chula Vista, United States
09.2020 - 09.2024
- Performed preventative maintenance on ship components, including engines and electric motors
- Responded promptly to emergencies involving engine room equipment failures
- Maintained detailed records, identifying and resolving discrepancies
- Maintained order and enforced security measures for the safety of the ship and crew.
- Performed routine security checks: roving or operational; and look out for casualties.
Administrative Assistant
Department of Defense
Chula Vista, United States
08.2023 - 09.2024
- Prepared and managed holiday, medical, and personal leave processes for personnel
- Entered data accurately into spreadsheets and databases for record-keeping
- Handled sensitive information with confidentiality and discretion
- Managed correspondence to ensure smooth office operations
- Compiled records and created reports using tracking metrics
Customer Service Representative
Port of Seattle
Seattle, United States
05.2018 - 08.2018
- Delivered excellent customer service by responding to inquiries efficiently
- Maintained customer satisfaction through proactive problem-solving
- Verified and processed customer information for accurate record-keeping
- Provided detailed product and service information to customers
Education
Bachelor of Science (B.S.) - Criminal Justice & Criminology
University of Central Missouri
Warrensburg, Missouri05.2019
Associate in Science (A.S.) - Criminal Justice & Criminology
Wentworth Military Academy and College
Lexington, Missouri05.2016
Skills
- Customer Service Excellence
- Planning and coordination
- Analytical and critical thinking
- Cultural Awareness
- Office Administration
- Spreadsheet Management
- Computer Proficiency
- First Aid/CPR
Certification
First Aid/CPR Certified
Full Driver's License
References
Available upon request.
Languages
- English, Proficient, C2
- Samoan, Proficient, C2
Affiliations
- Active volleyball player
- Loves going to the gym, running and hiking
Timeline
Administrative Assistant
Department of Defense
08.2023 - 09.2024
Maritime Professional
Department of Defense
09.2020 - 09.2024
Customer Service Representative
Port of Seattle
05.2018 - 08.2018
Bachelor of Science (B.S.) - Criminal Justice & Criminology
University of Central Missouri
Associate in Science (A.S.) - Criminal Justice & Criminology
Wentworth Military Academy and College
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