Felix Wilton

• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.

• Assisted customers with prompt and polite support in-person and via telephone.
• Helped customers locate products and checked store system for merchandise at other sites.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Fielded customer questions to share information about products, availability and pricing.
• Input credit and debit card payments in POS system to complete purchases.
• Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
• Referred customers to various services by evaluating needs and providing recommendations.

• Deep cleaning of gym gear, bathrooms and floors etc.
• Filled in whenever someone could not make it, not very regular, a job opportunity would occur around twice a month to fill in.

• 3 nights a week for an hour I would care for a 5 year old and a 3 year old whilst their mother was at work
• I did the occasional longer hours where i would look after them for two hours to three hours.

Dog walking every day after school for up to 45 Minutes

Water blasting

Car washing

Delivery of overalls

Removal of underfloor heating ducts

Removal of brick fire place and surround

general laboring