Feng(Crystal) Tian
Torbay,AUK
Summary
As a mother of two children, I am deeply passionate about the field of education. With over 6 years of experience in teaching Chinese, I have assisted students from diverse cultural backgrounds in their language learning journey. Additionally, I have worked in reputable institutions including Fortune 500 companies, local intermediate school, and private tertiary education. My extensive experience also encompasses organizing traditional Chinese cultural events, further enriching my skill set in education and cultural exchange.
Overview
12
12
years of professional experience
Work History
Student Support Specialist
Kiwi College
12.2023 - Current
- Responsible for handling student admission procedures, issuing offers, and processing visas,setting up student profile.
- Assist student queries from fee,enrolments,to any other non-academic matter.
- Organizing Christmas parties, Spring Festival and Lantern Festival celebrations.
- Liaise with internal stakeholders to resolve any academic issues.
Reception Administrator
Northcross Intermediate School
05.2023 - 12.2023
- First point of contact at school for members of school community, students ,wider public and school’s services providers. Provide excellent customer service to every visitors to ensure everyone leaves with positive impression of school.
- Assist students/staff/parents with any queries or problems. Managed over 50 customer calls and emails to school per day.
- Assist new students with enrolment procedures and acquire school uniforms.
- Ensure administration between school and community is maintained, liaising with staff, students and public.
Learning Mentor
Northcross Intermediate School
02.2023 - 05.2023
- Tutored more than 20 struggling students individually and in small groups to reinforce learning concepts in field of reading, writing, maths. Students' grades have shown significant improvement, especially in maths.
- Monitored student behaviour in classes, laboratories and on field trips for unsafe or rule-breaking concerns
- Contributed to school improvement initiatives by participating in professional learning development opportunities (such as teacher aide induction,neurodiversity workshop) and sharing best practices with colleagues.
Chinese Language Teacher
Xinzhu Chinese School
01.2020 - 12.2023
- Teaching Chinese for young children (from age 5 to 15)
- Planed and implemented standard-based lessons for diverse group of learners.
- Held culture and theme days to show country culture and language history such as preparing traditional food and dance and crafts.
- Used ZOOM to organize and hold online lectures and assign online exercises such as Quizlet and Wordwall.
Language Resource Writer&Editor
ImmerseMe
12.2018 - 03.2019
- Writing dialogue scripts for Chinese instructional videos and recording the videos.
Language Learning Resource Developer
Massey University
02.2018 - 03.2018
- Designing structure, writing dialog, language point, practice and quiz for 'Chinese Bites' series of learning resource
- Acting as liaison between professor and third-party company to ensure adequate communication about projects.
Language Tutor
Massey University
10.2017 - 12.2017
- Tutoring for paper 241302 for distance learning students
- Conducting workshops and answering student's question
- Assist lecturer to mark assignments.
Project Manager
Ericsson Telecommunication
01.2012 - 09.2016
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Education
Diploma of Business Study -
Massey University
New Zealand12.2020
Master of Teaching Chinese to Speakers of Other Languages -
Beijing Foreign Studies University
China06.2012
Bachelor of Teaching Chinese to Speakers of Other Languages -
Zhengzhou University
China06.2009
Skills
- Computer literate, especially in Microsoft Office, Google Suite, Canva, Capcut,MS Teams,Zoom
- Full driving license
- Fluent in English and Chinese Cantonese(developing)
- First-aid knowledge
Personal Information
Visa Status: Permanent Resident
Timeline
Student Support Specialist
Kiwi College
12.2023 - Current
Reception Administrator
Northcross Intermediate School
05.2023 - 12.2023
Learning Mentor
Northcross Intermediate School
02.2023 - 05.2023
Chinese Language Teacher
Xinzhu Chinese School
01.2020 - 12.2023
Language Resource Writer&Editor
ImmerseMe
12.2018 - 03.2019
Language Learning Resource Developer
Massey University
02.2018 - 03.2018
Language Tutor
Massey University
10.2017 - 12.2017
Project Manager
Ericsson Telecommunication
01.2012 - 09.2016
Diploma of Business Study -
Massey University
Master of Teaching Chinese to Speakers of Other Languages -
Beijing Foreign Studies University
Bachelor of Teaching Chinese to Speakers of Other Languages -
Zhengzhou University
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