Feofa'aki Piliu
Auckland,AUK
Summary
Dynamic professional with a proven track record at Toyota Vehicle Operations, excelling in paint application preparation through meticulous sanding and masking techniques. Recognized for enhancing process efficiency and reducing rework, while fostering strong teamwork and communication skills. Committed to delivering high-quality results and exceptional service in fast-paced environments.
Reliable food service professional, prepared to bring high level of professionalism and expertise to role. Known for maintaining high standards in food quality and cleanliness. Proven ability to work collaboratively with team members and adapt to changing demands, ensuring seamless operation. Skilled in sandwich preparation, customer interaction, and order accuracy.
Overview
7
7
years of professional experience
Work History
Paint Application
Toyota Vehicle Operations
02.2024 - 07.2024
- Prepared vehicles for paint application by taping and masking different areas.
- Streamlined paint application processes through effective preparation techniques such as sanding, masking accurately.
- Reduced callbacks and rework by consistently applying industry best practices in surface preparation and paint application.
Sandwhich Artist
Subway Auckland Airport
11.2017 - 02.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Restocked and rotated stock in display case to mitigate stock loss.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Executed sandwich artistry duties with very low occurrence of errors.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
- Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
- Assisted in maintaining up-to-date product knowledge by staying current with recipe changes, ingredient sourcing updates, and nutritional information updates.
- Improved order efficiency with speed and accuracy in sandwich assembly during peak hours.
- Customized orders to accommodate special requests, enhancing customer loyalty.
- Trained new employees in sandwich preparation and customer service excellence, raising team performance.
- Collaborated with management to address customer feedback, improving overall satisfaction.
Education
No Degree -
Manurewa High School
Manurewa, NZ12-2017
Skills
- Mask taping vehicles to prep for paint application
- Sanding vehicles to prep for paint application
- Cleaning vehicles to prep for masking tapes application
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Cleaning and organization
- Reliability and punctuality
- Food preparation
- Cash handling proficiency
- Effective multi-tasking
Languages
Tonga
Native or Bilingual
Japanese
Elementary
English
Full Professional
Interests
- Enjoy participating in weight lifting for overall physical and mental well-being
- I enjoy helping others and giving back to the community
- Outdoor Recreation
- Animal Care
- Playing Sports
- Gym Workouts
- Music
- Watching Movies and TV Shows
- Cooking
- Participating in Team Sports
- I like trying new recipes and food trends
- Passionate about balancing physical health with mental and emotional wellness
- Personal Development and Self-Improvement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Paint Application
Toyota Vehicle Operations
02.2024 - 07.2024
Sandwhich Artist
Subway Auckland Airport
11.2017 - 02.2024
No Degree -
Manurewa High School
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