Fergus O'Hara-Smith
Mana,WGN
Summary
Team member with strong customer service expertise and communication skills. Focused on enhancing customer experiences through effective problem-solving and support. Reliable and enthusiastic in collaborative settings, contributing to team success. Skilled in risk management and inventory management, ensuring a safe and enjoyable shopping environment.
Overview
3
3
years of professional experience
Work History
Checkout Operator
New World
Paremata, Wellington
01.2024 - 02.2025
- Conducted cash handling operations alongside basic mathematics to ensure accuracy.
- Maintained stock levels by efficiently restocking shelves as needed.
- Organized products through facing stocks to improve shopping experience.
- Provided outstanding customer service, effectively responding to client inquiries.
Labourer/Landscaper Casual
Andrew Instone
Newlands, Wellington
01.2024 - 08.2024
- Performed garden maintenance and basic landscaping tasks efficiently.
- Utilized tools safely to execute various landscaping activities.
- Demonstrated strong independent work habits to meet project deadlines.
Deli & Seafood Assistant
New World
Waikanae, Wellington
02.2022 - 02.2023
- Ensured adherence to food preparation and safety standards, minimizing risks and promoting health.
- Provided outstanding customer service, effectively handling concerns and feedback.
- Maintained inventory levels through diligent stocking and replenishing practices.
- Promoted effective communication within the team to streamline processes.
Education
NCEA Level 1, 2, 3 -
Kapiti College
Kapiti Coast11-2022
Bachelor of Arts - International Relations & Criminology
Victoria University of Wellington (Studying)
Wellington, NZSkills
- New Zealand full licence
- PADI scuba diving certification
- Risk management expertise
- Defensive driving skills
- Underwater hockey player
- Computer skills
Rerferences
Name: Kaleb
Connection: Paremata New World Supervisor
Email: kaleb.mataira@gmail.com
Name: Andrew Instone
Connection: Family Friend/Employer
Email: andrew.instone@ird.govt.nz
Timeline
Checkout Operator
New World
01.2024 - 02.2025
Labourer/Landscaper Casual
Andrew Instone
01.2024 - 08.2024
Deli & Seafood Assistant
New World
02.2022 - 02.2023
NCEA Level 1, 2, 3 -
Kapiti College
Bachelor of Arts - International Relations & Criminology
Victoria University of Wellington (Studying)