Summary
Overview
Work History
Education
Skills
Certification
Availability
References
Timeline
Generic

Fern Kaumoana

Mangere,AUK

Summary

Devoted employee with knowledge of distribution management, high customer service, and clerk. Aiming to leverage my abilities to successfully fill the casual or full time position at you're company. Im motivated that I can make a difference within the workforce with a positive and assertive impact, I can be relied upon to assist your company achieve its goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Chef hand, cook

Acacia ridge hotel
Algester, Brisbane
08.2025 - 01.2026
  • Assisted guests with check-in and check-out processes efficiently.
  • Maintained cleanliness and organization of public areas throughout the hotel.
  • Provided exceptional customer service to enhance guest experiences.
  • Prepping ingredients and cooking
  • Making sure all stock is up to date and safe
  • Managing purchases of stock and beverages
  • Training new employees to high standards and performance

CAFÉ ALL ROUNDER

Area 51 Café
Underwood, QLD
09.2024 - 07.2025
  • Prepare and serve food/ beverages
  • Taking orders from customers, and advising daily allergens
  • Operating a point-of-sale terminal and eftpos machine
  • Cash handling
  • Clearing used dishes and cutlery from tables and wiping them down, ready to reset
  • Washing and packing dishes away
  • Refilling drink fridges and pastries
  • Cleaning and maintaining service area to food safety standards
  • Operate front and back of house
  • Skills in making coffee

CUSTOMER SERVICE CASHIER

Gado Gado
Chatswood, QLD
06.2023 - 03.2024
  • Provided efficient and courteous service to customers.
  • Responded to telephone inquiries and complaints
  • Followed safety standards for handling hazardous materials
  • Supported other departments within the store by providing assistance when needed
  • Operating on till, menu log and Uber orders
  • Kitchen assistant with preparation of meal orders
  • Dish washing and packing away
  • Cash handling
  • Operating POS system

DISTRIBUTOR

IVE Hub
Stretton, QLD
02.2022 - 03.2022
  • Conducted regular audits of warehouse storage practices for safety compliance.
  • Traveled throughout assigned territory to call on current and prospective customers to solicit specifications and orders.
  • Delivered high-quality customer service to meet customers' demands and resolve issues.
  • Open, sorted and bundled catalogues around located area

Education

HIGH SCHOOL DIPLOMA - Business, General Math, General English, Visual art, esports, sports excellence

Marsden state high school
Marsden, QLD

Skills

  • Quality Deliverables
  • Computer Programming
  • Cash Register Operation
  • Hospitality Environments
  • Organization
  • Multi tasking
  • Food preparation
  • Customer service
  • Safe food handling
  • POS systems

Certification

  • Drivers license (Green P plates-Australia)

Availability

Monday-Friday

References

Jaye Sav

General manager of operations

Acacia ridge hotel

Melissa Craig

Business owner

Area 51 cafe

Timeline

Chef hand, cook

Acacia ridge hotel
08.2025 - 01.2026

CAFÉ ALL ROUNDER

Area 51 Café
09.2024 - 07.2025

CUSTOMER SERVICE CASHIER

Gado Gado
06.2023 - 03.2024

DISTRIBUTOR

IVE Hub
02.2022 - 03.2022

HIGH SCHOOL DIPLOMA - Business, General Math, General English, Visual art, esports, sports excellence

Marsden state high school
Fern Kaumoana