Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

FERNANDA RUGGIERO

Business Management
Auckland,AUK
“Opportunities don’t happen, you create them.”
Chris Grosser
FERNANDA RUGGIERO

Summary

I am hardworking and positive attitude, able to adapt to any work environment, respectful, and reliable. I would like to find a position that provides a challenge and recognition for a commitment and work ethic.

Overview

24
years of professional experience
9
years of post-secondary education
3
Languages

Work History

Bravo Hospitality Agency
Auckland Central, Auckland

Senior Waiter/Supervisor
05.2021 - Current

Job overview

  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Bartending · Customer Service · Holstering · Corporate Services · Fine Dining · Barista · FOH.
  • Supported the team needs - person wait staff who attended to specific needs of countless customers daily for hospitality with social relevancy and intentionality.
  • Responded to customer requests for products, services, and company information.

Suppremo Hospitality Solutions
Auckland Central, Auckland

Banquet Waiter
04.2021 - 07.2021

Job overview

  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Executed synchronized meal service simultaneously serving multiple guests.

MILLENNIUM SERVICE GROUP
Auckland Central, Auckland

2IC Cleaner
02.2020 - 04.2021

Job overview

  • Responsible for managing the team tasks, answering every single C1 call from the mall, checking and keep cleaning every single place, and give a supervisor’s reports.

UFT DA AMAZONIA INDUSTRY
MANAUS, AMAZONAS

General Administrative Coordinator
08.2010 - 11.2019

Job overview

  • Industrial Automation, roles as coordinator administration, and general control. I led projects and helped to develop and improved production lines focused on increasing productivity and reducing costs. Focused on areas such as financial, licenses, human resources, customer services, management accounting, and others.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Analyzed and applied legal principles and performed legal research to support litigation strategy.

FITNESS STORE
MANAUS, AMAZONAS

CEO
11.2013 - 03.2014

Job overview

  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

BEMOL STORE
MANAUS, AMAZONAS

Shop Assistant
03.2009 - 07.2010

Job overview

  • Sales of electro-portable products. Helped customers find merchandise and assisted with sizing and accessories.

TRANSFOOD LTDA
SÃO PAULO, SÃO PAULO

Receptionist and Financial Assistant
04.2007 - 06.2008

Job overview

  • Customer service, payment and receipt of accounts, administration of bank statements, and financial results.

Alis Organização Contabil
Sao Paulo, Brazil

Administrative Assistant
2005.04 - 2007.04 (2 years)

Job overview

  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Scheduled office meetings and client appointments for staff teams.

PanAmericano Bank
Sao Paulo, Brazil

Business Analyst
2003.01 - 2004.07 (1 year & 6 months)

Job overview

  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.

WA GUARU
Sao Paulo, Brazil

Administrative Assistant
2000.05 - 2002.07 (2 years & 2 months)

Job overview

  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.

Education

Auckland English Academy
Auckland

Certificate from IELTS Upper Intermediate
12.2021 - 04.2022

New Zealand Language Centres - NZLC
Auckland

Certificate from BUSINESS ENGLISH
09.2021 - 11.2021

NZLC
Auckland CBD

Certificate from GENERAL ENGLISH/ADVANCED (C1)
12.2019 - 08.2021

FMF WYDEN MARTHA FALCÃO
Brazil

MBA from BUSINESS MANAGEMENT
02.2018 - 11.2019

University Overview

An MBA in Business Management may work in industries, commercial organizations, and retailers, logistics operators, hospitality, and service providers. In these companies, the student will be able to occupy positions of direction and management. The course also prepares executives and entrepreneurs who face new challenges and need to train as managers to overcome them.

UNINORTE
Brazil

Bachelor of Science from ACCOUNTING
02.2010 - 12.2014

Certificate of Appreciation
Millennium Services Group Limited

07.2020 - 07.2020

Financial Management
Insper

from Finances
09.2019 - 09.2019

Skills

Responsible

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Timeline

Auckland English Academy

Certificate from IELTS Upper Intermediate
12.2021 - 04.2022

New Zealand Language Centres - NZLC

Certificate from BUSINESS ENGLISH
09.2021 - 11.2021

Senior Waiter/Supervisor

Bravo Hospitality Agency
05.2021 - Current

Banquet Waiter

Suppremo Hospitality Solutions
04.2021 - 07.2021

Certificate of Appreciation

07.2020 - 07.2020

2IC Cleaner

MILLENNIUM SERVICE GROUP
02.2020 - 04.2021

NZLC

Certificate from GENERAL ENGLISH/ADVANCED (C1)
12.2019 - 08.2021

Financial Management

from Finances
09.2019 - 09.2019

FMF WYDEN MARTHA FALCÃO

MBA from BUSINESS MANAGEMENT
02.2018 - 11.2019

CEO

FITNESS STORE
11.2013 - 03.2014

General Administrative Coordinator

UFT DA AMAZONIA INDUSTRY
08.2010 - 11.2019

UNINORTE

Bachelor of Science from ACCOUNTING
02.2010 - 12.2014

Shop Assistant

BEMOL STORE
03.2009 - 07.2010

Receptionist and Financial Assistant

TRANSFOOD LTDA
04.2007 - 06.2008

Administrative Assistant

Alis Organização Contabil
2005.04 - 2007.04 (2 years)

Business Analyst

PanAmericano Bank
2003.01 - 2004.07 (1 year & 6 months)

Administrative Assistant

WA GUARU
2000.05 - 2002.07 (2 years & 2 months)
FERNANDA RUGGIEROBusiness Management