Fernanda Ruggiero
Summary
Productive Administrative Coordinator with experience supporting projects with well-coordinated and performance-driven strategies for information and document management. Maximizes financial and operational compliance with expert knowledge. Excellent relationship-building and planning abilities.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior Wait/Supervisor
Bravo Hospitality Agency
06.2021 - Current
- Senior Waitressing, Cashier, Bartender, Receptionist, Hostess, Hight Standards Formal, VVIP Functions
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Banquet Waitress
Suppremo Hospitality Solutions
04.2021 - 07.2021
- Elevated guest experience by anticipating needs and promptly addressing concerns or issues that arose during events.
Support - C2
Millennium Services Group Limited
02.2020 - 04.2021
- Cleaner Leader Team
- Receiving and Giving C1 Calls all over the Westfield Shopping Mall, supervising a team, and giving reports
Administrative Coordinator
UFT DA AMAZÔNIA
08.2010 - 10.2019
- Legal representative of the General Administration of the company
- Directly responsible for the departments of HR, documentation and licensing, outsourced, corporate and corporate assets, customers and suppliers, financial and accounting control, industrial and commercial maintenance, purchasing and fracturing, government agencies such as Municipal, Federal and Municipalities
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
Shop Assistant
Lojas Bemol
03.2009 - 07.2010
- Completed daily tasks accurately and on-time to support shop needs.
Financial Analyst
TRANSFOOD
04.2007 - 06.2008
- Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
- Trained junior analysts on best practices in financial modelling, contributing to a stronger overall team performance.
Administrative Assistant
Alis Organização Contabil
04.2005 - 04.2007
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed accounts receivable and payable, ensuring timely processing of invoices and payments.
Business Analyst
Banco PanAmericano
01.2003 - 07.2004
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Administrative Assistant
W.A GUARU
05.2000 - 07.2002
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Improved cash flow management by optimizing accounts receivable and payable processes, reducing outstanding balances.
Education
IELTS Upper Intermediate -
Auckland English Academy
03.2022
IELTS -
New Zealand Language Centres (NZLC)
12.2021
Business English -
New Zealand Language Centres - NZLC
01.2021
English Language and Literature, General -
New Zealand Language Centres - NZLC
01.2020
Master of Business Administration - MBA - Business Management
FMF WYDEN MARTHA FALCÃO
01.2019
Skills
- Customer Experience
- General accounting
- Journal entries
- Bank reconciliation
- Payment negotiations
- Microsoft Excel expertise
Certification
- Customer Experience (CX) for Business Success
- Certificate in Xero Payroll
- How to make basic investments.
- Financial Management.
- OSH Workshop - One essential program for OSH Management.
Timeline
Senior Wait/Supervisor
Bravo Hospitality Agency
06.2021 - Current
Banquet Waitress
Suppremo Hospitality Solutions
04.2021 - 07.2021
Support - C2
Millennium Services Group Limited
02.2020 - 04.2021
Administrative Coordinator
UFT DA AMAZÔNIA
08.2010 - 10.2019
Shop Assistant
Lojas Bemol
03.2009 - 07.2010
Financial Analyst
TRANSFOOD
04.2007 - 06.2008
Administrative Assistant
Alis Organização Contabil
04.2005 - 04.2007
Business Analyst
Banco PanAmericano
01.2003 - 07.2004
Administrative Assistant
W.A GUARU
05.2000 - 07.2002
IELTS Upper Intermediate -
Auckland English Academy
IELTS -
New Zealand Language Centres (NZLC)
Business English -
New Zealand Language Centres - NZLC
English Language and Literature, General -
New Zealand Language Centres - NZLC
Master of Business Administration - MBA - Business Management
FMF WYDEN MARTHA FALCÃO
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