Summary
Overview
Work History
Education
Skills
Awards
hobbies
Timeline
Generic

Feula Fau

Wellington,Wellington

Summary

I am a Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level with any position. Ready to help team achieve company goals. I'm currently a student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings . Dependable and reliable, learn and grow with your company. Motivated individual with excellent communication and interpersonal skills looking to gain valuable experience in professionals settings.

Overview

4
4
years of professional experience

Work History

Red Shirt Experience at the Warehouse Store

Lyall Bay, Wellington
  • I was a part of the warehouse gateway programme, where I first had my experience in dealing with customer service and learnt more about the workplace in general
  • The program took one month to complete and I learned a lot from this experience as a retail worker and being with customers.

Waitress/ Bartender

Brentwood Hotel
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.

Burger King

Wellington Airport
02.2021 - 08.2022
  • My job consisted of me serving the customers and making sure the front lobby was clean to maintain our store's image and attract more customers
  • I would make sure to listen intently and take the customers orders and when everyone needed help I would always give them a helping hand, I also take orders at the drive thru in Burger King, which meant I had to work well in a fast-paced environment.

McDonald's Customer Service Team Member

Taranaki Mcdonalds
08.2021 - 02.2022
  • I worked at Taranaki Mcdonalds last year overnight
  • I was in the kitchen to prepare food for the customers and serve them at the checkout in the front counter and as well as the drive thru.

ABACO Cleaner

Portsmouth street Miramar
05.2018 - 02.2021
  • Worked quickly to clean offices and kitchens.

Education

No Degree -

New Zealand School of Tourism
Wellington, NZ

Skills

  • Customer Service
  • Bilingual
  • Cash Handling
  • Active Listening
  • Multilingual Communication

Awards

  • 2021 - Big Sing Participation Certificate
  • Samoa Excellent Award
  • 2022 - Top Student in Samoa Service award
  • Cultural award
  • Level 3 NCEA University Entrance
  • Samoa Excellence
  • Sara Ames Scholarship

hobbies

- Helping others in terms of understanding in their language \

- Music 

- eating 

- work for family 

Timeline

McDonald's Customer Service Team Member

Taranaki Mcdonalds
08.2021 - 02.2022

Burger King

Wellington Airport
02.2021 - 08.2022

ABACO Cleaner

Portsmouth street Miramar
05.2018 - 02.2021

Red Shirt Experience at the Warehouse Store

Lyall Bay, Wellington

Waitress/ Bartender

Brentwood Hotel

No Degree -

New Zealand School of Tourism

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Feula Fau