Fiapai Sauni
Auckland,New Zealand
Summary
Experienced and dependable worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
3
3
years of professional experience
Work History
Kitchen Hand
The Rusty Morris
Onehunga, Auckland
05.2024 - 01.2025
- Set up serving trays for events or parties.
- Followed all health code guidelines when handling food items.
- Communicated effectively with co-workers regarding daily tasks assigned.
Call Center Representative
Polynesian Cultural Centre
Laie, Hawaii
04.2022 - 01.2023
- Exceptional performance in handling incoming calls
- I consistently provided a high level of professionalism and knowledge to ensure customer satisfaction
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
Distributor
Bendon
Auckland
03.2022 - 04.2022
- Kept accurate logs of all deliveries and trips
- Informed regular customers of new products or services and price changes
Education
Brigham Young University - Minor in Pacific island studies & social work, Major in Tourism & Hospitality, Cultural Anthropology
Brigham Young University
Hawaii02.2022
NCEA 1, 2 & 3 -
Mangere College
Mangere12-2016
Skills
- Call Center Operations
- Customer Service
- Customer Retention Strategies
- Interpersonal Skills
- Building Customer Trust and Loyalty
- Communicating With Clients
- Teamwork and Collaboration
- Food safety compliance
References
References available upon request.
Timeline
Kitchen Hand
The Rusty Morris
05.2024 - 01.2025
Call Center Representative
Polynesian Cultural Centre
04.2022 - 01.2023
Distributor
Bendon
03.2022 - 04.2022
Brigham Young University - Minor in Pacific island studies & social work, Major in Tourism & Hospitality, Cultural Anthropology
Brigham Young University
NCEA 1, 2 & 3 -
Mangere College