Finn Dowling
Dunedin,OTA
Summary
I am a dedicated and highly motivated professional employee with a strong commitment to continuous learning and skill development. I am known for my proactive approach to acquiring new knowledge, forming positive relations with co-workers/customers and my relentless drive to gain valuable experiences in various professional domains. I have a very adaptable and growth-oriented mindset, enabling rapid acquisition of new skills and seamless integration into diverse work environments. I'm also adept at leveraging a wide range of resources, including mentorship, training programs, and self-directed study, to expand expertise.
I am seeking opportunities to apply my passion for learning and my capacity to absorb and apply new information and contribute to the success of forward-thinking teams and projects.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Caltex
06.2022 - 02.2023
- Performed many closing shifts on my own including complete pack up of shop, money count, locking up, cleaning ect.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Obtaining a LPG filling licence as I would also fill gas bottles for customers.
- Prepared food such as chicken and pies following health and safety procedures such as time keeping for displayed items.
- Made, weighed and bagged ice.
- Restocking products as needed.
- Managing the attached laundromat.
Dishwasher
Signal Hill Restaurant
11.2021 - 02.2022
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Devonport Fresh Market
Devonport Fresh Market
01.2021 - 08.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Education
BACom - Music And Commerce
University of Otago
Dunedin, NZ09.2027
High School -
Mt Aspiring College Hostel
Wanaka, NZ2022
Skills
- Stocking and Replenishing
- Active Listening
- Problem-Solving Ability
- Stock Management
- Recordkeeping Strengths
- Managing Multiple Tasks
- Professional Telephone Demeanor
- Store Maintenance
Accomplishments
- Duke of Edinburgh Silver Award.
- NCEA Level 3 (University Entrance)
- Previous Water-polo player representing at a national and overseas level with numerous MVP, Distinction, Excellence, and Merit awards.
- Sports Leadership Team in High-school.
- Prestigious Music Scholarship for studies at Otago University
Timeline
Customer Service Representative
Caltex
06.2022 - 02.2023
Dishwasher
Signal Hill Restaurant
11.2021 - 02.2022
Devonport Fresh Market
Devonport Fresh Market
01.2021 - 08.2021
BACom - Music And Commerce
University of Otago
High School -
Mt Aspiring College Hostel
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