Summary
Overview
Work History
Education
Skills
Accomplishments
Community Experience
Hobbies and Interests
Timeline
Generic

FIONA FAIRBAIRN

Community Support worker - Mental Health
Dunedin,OTA

Summary

Throughout my life I have gained considerable satisfaction from empowering people by working alongside them to promote their physical and mental wellbeing. Having worked and volunteered in many positions I am confident working in groups and have excellent oral and written skills. I learn quickly, have good attention to detail, and consider myself to be hard working. I am currently looking for a role that complements my skill set and experience.

Overview

33
33
years of professional experience

Work History

Community Support Worker

The Pact Group
05.2023 - Current
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Conduct Access and Choice programme in the community, working alongside Health Improvement Practitioners, Health Coaches, and Medical Practitioners
  • Support youth and adults with long term mental health conditions
  • Assist people in their desire to regain physical and/or mental wellness (for example, health, social, education, employment, and housing) keeping up-to-date notes using Client Management Systems
  • Liaising with other health professionals attending team and individual meetings completing ongoing training writing monthly and yearly reports e.g., payment cards, car reports, client goals
  • Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
  • Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
  • Collaborated with multidisciplinary teams to ensure seamless delivery of community support services and optimal client outcomes.

Mental Health Peer Support Worker

Creative Arts Trust/Artsenta
01.2022 - 05.2023
  • Facilitating creative wellbeing programme supporting clients during sessions and one-on-one promoting/liaising with other health professionals
  • Improved client well-being by sharing personal experiences, coping strategies, and resources in a relatable manner.
  • Provided crisis intervention support, helping clients navigate through challenging situations with appropriate resources and referrals.
  • Contributed to program evaluations by gathering feedback from clients on their experiences with peer support services.
  • Facilitated community integration for clients by connecting them with local resources relevant to their interests and needs.
  • Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
  • Listened to clients' concerns and provided encouragement and support.
  • Supported individuals dealing with mental health and emotional issues.

Swim Coach

Fluid Athlete
08.2018 - 02.2021
  • Coaching swimming to adults and liaising with clients, other team members and pool staff
  • Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
  • Developed strong relationships with swimmers, creating open communication channels for feedback and goal setting.
  • Provided individualised attention during practice sessions to ensure progress towards personal goals for each swimmer.
  • Established a positive environment during practice sessions, nurturing a culture of respect, hard work, and dedication among swimmers.
  • Challenged athletes by consistently using positive reinforcement and gentle criticism.
  • Implemented exercise programs and training strategies to bolster individual and team performance.

Swim Coach

Aspiring Swimmers
11.2005 - 02.2019
  • I was self-employed coaching and teaching swimming to all ages and levels, both in the pool and in the lake
  • I also contracted out to the local swim club
  • Teaching and coaching swimming, including coaching an athlete for 8 years until he competed at the Rio Paralympic Games, 2016
  • Travelling with swim teams
  • Motivating swimmers
  • Working with other health staff such as doctors and physiotherapists
  • Completing monthly reports for meetings with boards and committees
  • Demonstrated all swimming strokes and observed swimmers carefully to correct technique and form.
  • Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
  • Provided individualised attention during practice sessions to ensure progress towards personal goals for each swimmer.
  • Established a positive environment during practice sessions, nurturing a culture of respect, hard work, and dedication among swimmers.
  • Implemented injury prevention measures by teaching proper warm-up techniques, stretching routines, and strength exercises.
  • Alleviated athlete stress and boosted overall enthusiasm for long practices through positive attitude and motivational techniques.
  • Challenged athletes by consistently using positive reinforcement and gentle criticism.
  • Mentored beginner coaches on effective techniques for instructing swimmers at various skill levels.
  • Improved overall team performance by emphasizing mental preparedness techniques such as goal setting, visualization, and relaxation strategies.
  • Continuously expanded coaching knowledge through participation in professional development workshops or conferences, staying updated on industry trends and techniques.
  • Implemented exercise programs and training strategies to bolster individual and team performance.
  • Enhanced swimmer performance by implementing personalized training plans and technique corrections.
  • Promoted a healthy lifestyle among athletes by providing guidance on nutrition habits and recovery methods in addition to physical training protocols.
  • Streamlined administrative tasks such as tracking attendance, maintaining records of swimmer achievements, and updating contact information databases for efficient organization.
  • Recognized individual achievements within the team through awards ceremonies or acknowledgements during practices to boost morale and motivation amongst swimmers.
  • Analyzed athlete performances using video analysis tools to provide constructive feedback and enhance stroke efficiency.
  • Increased team unity through regular team-building exercises and events, fostering a supportive environment for swimmers.
  • Adapted teaching techniques to different learning styles.
  • Provided positive reinforcement and motivation to increase student confidence and performance.

Swim Instructor

Queenstown Lakes District Council
07.2016 - 06.2018
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Addressed behavioural issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Adapted teaching techniques to different learning styles.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
  • Collaborated with other instructors to develop innovative teaching methods for improved student outcomes.
  • Mentored and trained new swim instructors on best practices.
  • Collaborated with aquatic centre staff to coordinate schedules, pool availability, and other logistical needs, ensuring smooth operation of swim lessons program.

Carer/Support Worker

Presbyterian Support Otago
10.2008 - 10.2010
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Maintained accurate records of patient care, documenting progress and any changes in condition.
  • Implemented safety measures to prevent falls, accidents, and injuries within the home environment.
  • Improved patient well-being by providing compassionate and attentive care.
  • Delivered personal hygiene assistance including bathing grooming dressing feeding toileting all while maintaining client privacy respect.
  • Assisted patients with daily living activities, promoting independence and dignity.

Manager

Wanaka Swim Pool
10.2006 - 04.2008
  • All administration involved in position such as banking, budgeting, hiring staff, rosters
  • Basic maintenance and cleaning, life guarding, marketing and fundraising
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved marketing to attract new customers and promote business.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.

Swim Coach and Instructor, Gym Instructor, Receptionist

Wharenui Swim Club
11.2003 - 06.2005
  • Working as part of a team
  • Working in many areas with public
  • Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
  • Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
  • Collaborated with other coaches to develop effective team training strategies and practice schedules.
  • Enhanced member fitness levels by creating and implementing tailored workout plans.
  • Collaborated with fellow instructors to develop innovative training programs for diverse client needs.
  • Developed rapport with gym members through personalised coaching sessions, fostering a supportive environment.
  • Contributed to increased membership retention by providing exceptional customer service and consistently meeting clients' expectations.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered central telephone system and directed calls accordingly.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Responded to inquiries from callers seeking information.


Weight Loss Consultant and Programme Director

Jenny Craig
01.2002 - 11.2003
  • Marketing and sales
  • Consultation with clients
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Swim Coach and Instructor

Duncan Laing Swim School
09.1991 - 10.1996
  • Liaising with parents, team members, pool staff and public patrons
  • Demonstrated all swimming strokes and observed swimmers carefully to correct technique and form.
  • Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
  • Provided individualised attention during practice sessions to ensure progress towards personal goals for each swimmer.
  • Established a positive environment during practice sessions, nurturing a culture of respect, hard work, and dedication among swimmers.
  • Collaborated with other coaches to develop effective team training strategies and practice schedules.
  • Alleviated athlete stress and boosted overall enthusiasm for long practices through positive attitude and motivational techniques.
  • Challenged athletes by consistently using positive reinforcement and gentle criticism.
  • Continuously expanded coaching knowledge through participation in professional development workshops or conferences, staying updated on industry trends and techniques.

Education

Intentional Peer Support Worker -

Intentional Peer Support Organisation
New Zealand
04.2022

PostGrad Diploma in Sport & Exercise Medicine with Distinction -

University of Otago
Dunedin, OTA
07.2021

PostGrad Diploma in Health Sciences (Obesity Prevention & Management) with Distinction -

University of Otago
Dunedin, OTA
12.2020

Bachelor of Physical Education -

University of Otago
Dunedin, OTA
07.1991

University Entrance (accredited) -

Parkway College
Wainuiomata, WGN
11.1985

Comprehensive Workplace First Aid -

MediTrain
Wanaka, OTA
06.2023

Skills

  • Communication
  • Flexible
  • Motivated
  • Passionate
  • Behavioural support
  • Disability Awareness
  • Individualised support
  • Family engagement
  • Client Advocacy
  • Mental health knowledge
  • Data Entry and Reporting
  • Recreational Activities
  • Emotional awareness
  • Computer skills including email, Microsoft Office, internet searching, Zoom meetings, Teams meetings

Accomplishments

  • Completed International Ice Mile Swim, 2023, Swam 1.61km in 3.79 degrees water. 534th person in world to complete this.
  • Swimming Length of Lake Dunstan Solo, 2023, I was the first person ever to swim the length of Lake Dunstan which is 33 km long. It took me 13 hours and 34 minutes to complete and I achieved it without a wetsuit. I also used the swim to raise money for the Otago/Southland Rescue Helicopter Trust.
  • University of Otago Council Commendation for Exceptional Performance, 2021, Received for NUTN 402 - Nutrition and Health Promotion and for SPME709 - Women in Sport: Health Issues
  • Swimming Length of Lake Wanaka Solo, 2019, I was the first person ever to swim the length of Lake Wanaka which is 45 km long. It took me 16 hours and 9 minutes to complete. I used the swim to raise money for the Darryl Fairbairn Memorial Trust, which provides free counselling for children and families going through trauma or grief.
  • New Zealand Sports Medicine Journal Publication: Exercise Prescription : Are Practice Nurses Adequately Prepared for this? (Robin Day, Brodie Mills, Fiona Fairbairn), Volume 29, Number 2, 2000
  • Otago Surf Rescue of the Year, 1994, The driver of the rescue boat and I were awarded this for saving a surfer off rocks, at Smaill's Beach, in Dunedin.
  • Masonic Award for Outstanding Services to the School, 1986, Received this in last year of High School for my work as President of the Student School Council

Community Experience

  • Darryl Fairbairn Memorial Fund, Wanaka, New Zealand, Trustee for Charity. After moving to Wanaka, I set up a charity that provides free or subsidised counselling to children and their families in the Upper Clutha region. I have raised over $30,000 since 2007. Fundraising, Give-a-Little page, Public relations, Social Media
  • Wanaka Lake Swimmers, Wanaka, New Zealand, Volunteer coach as well as being an enthusiastic participant in open-water swimming, since 2012.
  • Otago Marine Rescue Squad, Dunedin, New Zealand, Rescue Swimmer for rescue helicopter and Inflatable Rescue Boat, 1993-1997.
  • St Clair Surf Lifesaving Club, Dunedin, New Zealand, Volunteer Lifeguard, 1991-1997. Also helped run the Beach Education Programme for school children and was Secretary of the St Clair Club.

Hobbies and Interests

  • Swimming
  • Colouring
  • Reading
  • Knitting
  • Hiking
  • Running
  • Cross stitch
  • Jigsaw puzzles
  • Cooking/baking
  • Visiting cafes with friends

Timeline

Community Support Worker

The Pact Group
05.2023 - Current

Mental Health Peer Support Worker

Creative Arts Trust/Artsenta
01.2022 - 05.2023

Swim Coach

Fluid Athlete
08.2018 - 02.2021

Swim Instructor

Queenstown Lakes District Council
07.2016 - 06.2018

Carer/Support Worker

Presbyterian Support Otago
10.2008 - 10.2010

Manager

Wanaka Swim Pool
10.2006 - 04.2008

Swim Coach

Aspiring Swimmers
11.2005 - 02.2019

Swim Coach and Instructor, Gym Instructor, Receptionist

Wharenui Swim Club
11.2003 - 06.2005

Weight Loss Consultant and Programme Director

Jenny Craig
01.2002 - 11.2003

Swim Coach and Instructor

Duncan Laing Swim School
09.1991 - 10.1996

Intentional Peer Support Worker -

Intentional Peer Support Organisation

PostGrad Diploma in Sport & Exercise Medicine with Distinction -

University of Otago

PostGrad Diploma in Health Sciences (Obesity Prevention & Management) with Distinction -

University of Otago

Bachelor of Physical Education -

University of Otago

University Entrance (accredited) -

Parkway College

Comprehensive Workplace First Aid -

MediTrain

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FIONA FAIRBAIRNCommunity Support worker - Mental Health