Fiona Fang
Auckland,AUK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Sales Manager
ACQ Development Ltd
02.2020 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Established and cultivated solid business relationships with new or existing customers.
- Built relationships with customers and community to establish long-term business growth.
Sales Representative
GoGo Kids
07.2019 - 02.2020
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Negotiated contracts with clients and developed relationships with key personnel.
Education
MBA - Marketing
Auckland University of Technology
Auckland, NZ12.2019
Bachelor of Arts - English Linguistics With International Business
University of Nottingham, Ningbo, China
Ningbo, China07.2017
Skills
- Sales Program Coordination
- Customer Order Management
- B to B Sales
- MS Office
- Meeting Support
Timeline
Sales Manager
ACQ Development Ltd
02.2020 - Current
Sales Representative
GoGo Kids
07.2019 - 02.2020
MBA - Marketing
Auckland University of Technology
Bachelor of Arts - English Linguistics With International Business
University of Nottingham, Ningbo, China
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