Fiona (Zongnuo) Li
Auckland,AUK
Summary
Background includes communication, customer service and participation in a team environment. Advanced the ability of bilingualism of both English and Chinese. Willing to seek a position to mature the skill of customer service, challenge problem-solving expertise and increase interpersonal communication.
Overview
3
3
years of professional experience
Work History
Dance Tutor
Movementum Studio
Newmarket, Auckland
07.2021 - Current
- Began developing skills of customer communications and service.
- Introduced dancing to children from 4 - 13 years old.
- Created a healthy, secure, and fun environment for children by providing support and encouragement.
- Coordinated routines and formations for performances biannualy and improved planning, management skills.
- Explained moves from beginner stage, by breaking down movements and demonstrating slowly and developing communication skills.
- Motivated children, as well as adults, to continue practicing to improve their skills and motivating a lifelong passion.
Christmas Casual Retail Assistant
Walker & Hall
Silverdale, Auckland
10.2023 - 02.2024
- Greeted customers and provided them with product information.
- Helped customers select products that best fit their needs.
- Answered customer inquiries about products, prices, availability, and services.
- Provided excellent customer service by listening to customer requests and responding promptly and efficiently to their needs.
- Assisted in stocking shelves, unpacking shipments, and organizing the store.
Education
High School Diploma -
Pinehurst
Auckland11-2022
Bachelor of Law And Bachelor of Global Studies -
University of Auckland
AucklandSkills
- Effective communication abilities
- Customer Assistance
- Retail transactions processing
- Payment Processing
- Order Processing
- Teamwork and contribution
- Discipline and time-management
- Positive attitude and practical contributions
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Christmas Casual Retail Assistant
Walker & Hall
10.2023 - 02.2024
Dance Tutor
Movementum Studio
07.2021 - Current
High School Diploma -
Pinehurst
Bachelor of Law And Bachelor of Global Studies -
University of Auckland
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