Fletcher McGovern
Whitianga,Waikato
Overview
10
10
years of professional experience
Work History
Workshop Sales
RV Mega
Mount Maunganui
02.2012 - 09.2021
- Sold various products by explaining unique features and educating customers on proper application.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered incoming telephone calls to provide store, products and services information.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Offered product and service consultations and employed upselling techniques.
- Coordinated activities with other departments to ensure quality customer service.
- Met merchandise processing standards and maintained organized and accessible work area.
- Acted as initial contact in addressing customer concerns.
- Built trusting relationships with customers by making personal connections.
- Negotiated and closed deals with minimal oversight.
- Processed orders through company system and coordinated product deliveries.
- Acted as point of contact for internal and external customers across departments.
Workshop Sales
RV Mega
Mount Maunganui
02.2012 - 09.2021
- Sold various products by explaining unique features and educating customers on proper application.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Offered product and service consultations and employed upselling techniques.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Helped average of [Number] customers per day by responding to inquiries and locating products.
- Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
- Negotiated and closed deals with minimal oversight.
- Processed orders through company system and coordinated product deliveries.
- Coordinated activities with other departments to ensure quality customer service.
- Acted as initial contact in addressing customer concerns.
- Built trusting relationships with customers by making personal connections.
Timeline
Workshop Sales
RV Mega
02.2012 - 09.2021
Workshop Sales
RV Mega
02.2012 - 09.2021