Flora Yip
Wellington
Summary
I’m a fourth-year medical student currently based in Wellington with a strong interest in community health. I have experience in both clinical and customer-facing roles, ranging from working with a Surgical team at Wellington Hospital to volunteering at a hospice shop. I am reliable and enjoy working as part of a team to support others.
Overview
3
3
years of professional experience
Work History
Front of House Staff Member
Vibe Cafe
11.2022 - 02.2023
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
- Operated point-of-sale system efficiently to process orders and payments.
Front of House Server
Jin's Dim Sum
01.2021 - 07.2021
- Adapted quickly to changing environments during peak service hours, ensuring smooth operations.
- Demonstrated strong knowledge of menu offerings, confidently answering questions and making personalized suggestions to guests.
- Exhibited strong multitasking abilities by simultaneously managing phone orders, dine-in customers, and take-out pickups.
Hospice Shop Volunteer
Hospice
03.2020 - 12.2020
- Assisted customers with purchases and provided friendly, helpful service
- Operated the till and handled cash/card transactions (with training)
- Sorted, priced, and displayed donated goods (e.g. clothing, books, household items)
- Helped maintain a clean, organised, and welcoming shop environment
Education
Bachelor of Medicine And Bachelor of Surgery - Medicine
University of Otago
Dunedin, NZ12-2027
Skills
- Front of house experience
- Post-surgical suturing
- First-aid certification
- Cash handling and management
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Interests
- Volunteering
- Baking/Cooking
- Badminton
- Reading
- Animal Care
- Traveling
Timeline
Front of House Staff Member
Vibe Cafe
11.2022 - 02.2023
Front of House Server
Jin's Dim Sum
01.2021 - 07.2021
Hospice Shop Volunteer
Hospice
03.2020 - 12.2020
Bachelor of Medicine And Bachelor of Surgery - Medicine
University of Otago
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