Flor Charmaine Canlas

• Served as Admin Operator, addressing concerns promptly to maintain a positive work environment.
• Evaluated current operational practices and suggested improvement strategies.
• Enhanced communication between departments through regular meetings, scheduling, bookings and updates.
• Supported Inbound Receiving team by handling all administrative tasks.

• Assisted in streamlining workflow processes, identifying bottlenecks and implementing solutions for increased efficiency.
• Contributed to the development of standardized operating procedures for the document scanning department.
• Checked output images for proper sizing, resolution, and proportion requirements to meet quality standards.
• Utilized industry-specific software tools proficiently for seamless integration into client databases or management systems.

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• Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
• Improved productivity by increasing customer communication and responding to feedback.
• Provided effective recommendations to increase customer satisfaction and marketing effectiveness to secure long-term accounts.
• Compiled client profiles and entered information into operating system.
• Trained and mentored new sales representatives.

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• Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
• Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
• Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.