Summary
Overview
Work History
Education
Skills
Timeline
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Florence Aerenga

Auckland

Summary

Dynamic professional with a proven track record at Kuehne + Nagel, excelling in detail-oriented data management and analytical problem-solving. Recognized for enhancing operational efficiency and fostering effective team collaboration. Committed to service excellence and maintaining strong relationships, driving successful outcomes in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Export Seafreight + Coastal Operator

Kuehne + Nagel
08.2025 - Current
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Streamlined data entry for production metrics, improving accuracy and accessibility of operational reports.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Collaborated with other departments to optimize production workflows.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.

Revenue Specialist

Kuehne + Nagel
12.2019 - 04.2025
  • Maintained strong relationships with external partners such as vendors, fostering a collaborative work environment.
  • Played an integral role in system migrations by contributing valuable insights on process improvements related to revenue management functions.
  • Trained new hires on company procedures, best practices, and software tools used within the Revenue Specialist role.
  • Improved financial reporting by conducting thorough account reconciliations and resolving discrepancies.
  • Coordinated month-end closing procedures for accurate financial reporting within strict deadlines.

NZ Coastal Seafreight Operator

Kuehne + Nagel
10.2014 - 12.2019
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Led cross-functional team project that improved communication between departments, enhancing overall operational efficiency.

Administration Assistant

MWH Global
11.2011 - 10.2014
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
  • Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
  • Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
  • Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
  • Managed travel arrangements for senior executives by securing flights and making hotel reservations.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
  • Executed record filing system to improve document organization and management.

Education

High School Diploma -

Massey High School
Auckland

Skills

  • Detail-oriented approach
  • Analytical problem-solving
  • Effective team collaboration
  • Current driver's license
  • Detail-oriented data management
  • Effective time prioritization
  • Service excellence
  • Team-oriented communication
  • Dedicated work ethic
  • Optimistic mindset
  • Clear verbal communication
  • Trustworthy and responsible

Timeline

Export Seafreight + Coastal Operator

Kuehne + Nagel
08.2025 - Current

Revenue Specialist

Kuehne + Nagel
12.2019 - 04.2025

NZ Coastal Seafreight Operator

Kuehne + Nagel
10.2014 - 12.2019

Administration Assistant

MWH Global
11.2011 - 10.2014

High School Diploma -

Massey High School

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Florence Aerenga