Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
Generic

Florence Korokoro

Auckland,New Zealand

Summary

Senior People & Culture Business Partner with over two decades of experience shaping HR strategy in global companies. Skilled in fostering collaborations between HR and various business functions, specializing in employee relations, talent management, compensation, leadership development, organizational culture, and workforce planning. Committed to cultivating high-performance teams by promoting engagement, diversity, and offering strategic HR guidance. Proficient in spearheading change efforts, adept at managing industrial relations landscapes, and refining HR policies to align with organizational objectives. Acknowledged for influencing key decision-makers, implementing continuous enhancement initiatives, and elevating the entire employee journey from recruitment to retention.

Overview

18
18
years of professional experience
1
1
Certification

Work History

People & Culture Business Partner

Planit Software Testing
04.2024 - Current
  • Serve as a trusted strategic HR advisor to senior leaders, supporting business transformation and change management.
  • Lead employee relations initiatives, ensuring compliance with NZ and global HR policies.
  • Provide expert guidance on compensation, rewards, and benefits, aligning programs with business needs.
  • Partner with leadership to drive engagement, diversity, inclusion, and workplace well-being initiatives.
  • Implement HR metrics and workforce analytics to influence business outcomes.
  • Developed and maintained strong relationships with key stakeholders for improved collaboration and strategic alignment.
  • Facilitated change management processes during organizational restructuring efforts, ensuring smooth transitions for affected employees.
  • Collaborated with colleagues and support staff to maximize team efficiency.

Senior People & Culture Advisor

Planit Software Testing
07.2023 - 03.2024
  • Managed end-to-end HR operations, including onboarding, policy development, and employee relations.
  • Designed and implemented change management frameworks, ensuring smooth transitions during mergers and restructures.
  • Led graduate and leadership development programs, enhancing talent pipelines.
  • Worked alongside executives on HR strategy, performance management, and organisational culture evolution.
  • Provided HR reporting, workforce analytics, and insights for strategic decision-making.
  • Key Achievements:
  • Won the Supernova Award (2020) for outstanding contributions during global challenges.

People & Culture Advisor

Planit Software Testing
06.2021 - 07.2023
  • Improved employee satisfaction by implementing streamlined HR processes and procedures.
  • Managed benefits administration, ensuring accurate enrollment and timely processing of claims for employees.
  • Evaluated compensation structures to ensure alignment with industry standards and internal equity, maintaining competitive salary offerings for top talent.
  • Developed successful onboarding program for new hires, leading to increased retention rates and job satisfaction.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.

Talent & HR Coordinator

Planit Software Testing
08.2019 - 06.2021
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.

People & Capability Team Administrator

Visionstream
08.2017 - 06.2018
  • Provided executive HR support, including policy development, compliance monitoring, and stakeholder engagement.
  • Led onboarding, induction, and exit processes, ensuring seamless employee transitions.
  • Partnered with leadership to coordinate training programs, strengthening internal capability.
  • Created detailed reports on project progress, facilitating informed decision-making by senior leadership.
  • Managed schedules and maintained an organized calendar for effective time management within the team.

Customer Service Liaison

DXC Eclipse
02.2008 - 08.2017
  • Managed HR functions for DXC Red Rock, overseeing policy compliance, employee engagement, and talent management.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Developed workplace culture and reward programs, driving employee satisfaction and retention.
  • Planned large-scale corporate events, training initiatives, and leadership development programs.

Training Facilitator

MNCL PNG
01.2007 - 07.2007
  • Designed and delivered leadership and development training for NGO professionals.
  • Conducted training needs assessments, ensuring alignment with business and people objectives.

Education

Bachelor’s Degree - Business – Management

Manukau Institute of Technology

NZ Diploma - Business – Business Studies

Manukau Institute of Technology

Skills

  • Transformation and change management
  • Employee Relations (ER)
  • Leadership training and coaching
  • Employee engagement initiatives
  • Benefits administration
  • Compliance in HR policies
  • Change management expertise
  • Equity and belonging advocate
  • Reporting on HR impact

Hobbies and Interests

Fitness & Nutrition, Creative Arts

Certification

  • Foundations of Bicultural Organisation - Diversity Works NZ (2022)
  • HR Business Partner Master Class - Elephant Group (2022)

Timeline

People & Culture Business Partner

Planit Software Testing
04.2024 - Current

Senior People & Culture Advisor

Planit Software Testing
07.2023 - 03.2024

People & Culture Advisor

Planit Software Testing
06.2021 - 07.2023

Talent & HR Coordinator

Planit Software Testing
08.2019 - 06.2021

People & Capability Team Administrator

Visionstream
08.2017 - 06.2018

Customer Service Liaison

DXC Eclipse
02.2008 - 08.2017

Training Facilitator

MNCL PNG
01.2007 - 07.2007

NZ Diploma - Business – Business Studies

Manukau Institute of Technology

Bachelor’s Degree - Business – Management

Manukau Institute of Technology

Similar Profiles

CREATE PROFILE
Florence Korokoro