Florentina Paramita
56 Rannoch Drive Broomfield ,Christchurch
Summary
successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and delivery.
Overview
22
22
years of professional experience
Work History
Sales Executive
Aluminium Factory
Jakarta,Indonesia
01.2007 - 02.2023
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Ticketing Agent
Lion Air
Jakarta ,Indonesia
01.2001 - 12.2003
- Reviewed tickets, identification and passports to verify traveler identity.
- Collaborated with passengers and travel agents to resolve booking issues, correct fares and clarify rules.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Sold, printed and issued tickets to guests.
Education
Bachelor Of Arts - Public Relations
London School of Public Relation
Jakarta, Indonesia 09.2007
Skills
- Service Promotions
- Goals and Performance
- Product Promotion
- Sales and Marketing
Timeline
Sales Executive
Aluminium Factory
01.2007 - 02.2023
Ticketing Agent
Lion Air
01.2001 - 12.2003
Bachelor Of Arts - Public Relations
London School of Public Relation