Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Floretta Yusuf

Auckland,AUK

Summary

Dynamic Cabin Crew Member with Jetstar Airways, skilled in cabin safety and emergency procedures. Recognized for effectively managing in-flight services and providing first aid assistance, ensuring passenger satisfaction and safety. Proficient in incident reporting, demonstrating strong communication and problem-solving abilities in high-pressure situations.

Overview

3
3
years of professional experience

Work History

Cabin Crew Member

Jetstar Airways
05.2023 - Current
  • Completed reports on incidents involving unruly or disruptive passengers.
  • Assisted passengers with inquiries regarding in-flight services, such as meal options and entertainment selections.
  • Inspected aircraft cabins after disembarking to identify any damage or lost items left behind by passengers.
  • Checked that aircraft cabins were properly stocked with food, beverages, blankets and other items prior to takeoff.
  • Maintained a professional appearance at all times while interacting with customers.
  • Provided first aid assistance to passengers when necessary.

Deli Assistant

Pak'NSave
08.2022 - 04.2023
  • Adhered to all state health regulations regarding food safety and sanitation practices.
  • Provided excellent customer service by greeting customers in a friendly manner and answering questions about products and services offered at the deli counter.
  • Checked expiration dates on all deli products to ensure quality control.
  • Rotated stock on shelves throughout the day to ensure freshness of product.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Warehouse Worker

Kmart
01.2022 - 06.2022
  • Ensured safety protocols were followed at all times while operating machinery.
  • Operated scanners, computers, and other equipment to track orders.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Used pallet jacks to move items to and from warehouse locations.
  • Used digital database to keep records of units and stock moved.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.

Education

Ormiston Senior College
Auckland, NZ
12-2021

Skills

  • Cabin safety
  • Emergency procedures
  • First aid
  • Passenger assistance
  • In-flight services
  • Incident reporting

Languages

Fiji
Elementary

Timeline

Cabin Crew Member

Jetstar Airways
05.2023 - Current

Deli Assistant

Pak'NSave
08.2022 - 04.2023

Warehouse Worker

Kmart
01.2022 - 06.2022

Ormiston Senior College

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Floretta Yusuf