Summary
Overview
Work History
Skills
Accomplishments
References
Timeline
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Flynn Pettigrew

Sandringham,AUK

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate Cashier

VEC Ltd
Auckland CBD, Auckland
12.2022 - Current
  • Greeted customers and provided excellent customer service.
  • Provided information about products and services to customers.
  • Processed payments with cash, credit and debit cards, gift cards, and store credits.
  • Assisted customers in locating items within the store.
  • Maintained a clean and organized work area throughout the shift.
  • Counted money at the beginning and end of each shift to ensure accuracy of funds on hand.
  • Resolved customer complaints or referred them to management for resolution.
  • Helped other team members as needed during peak business times.
  • Handled returns and exchanges according to established policies.
  • Verified that all prices were accurate before ringing up purchases.
  • Offered suggestions when appropriate to help customers find what they wanted quickly.
  • Promoted loyalty programs to increase customer retention.
  • Answered phone calls promptly with a professional demeanor.
  • Participated in periodic inventory counts as assigned by management.
  • Performed general housekeeping duties such as sweeping floors, dusting shelves.
  • Assisted with training new employees on proper cash handling procedures.
  • Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
  • Reported suspicious behavior, incidents and theft to support loss prevention.
  • Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Produce Associate

Farro Fresh
Mt Eden, Auckland
10.2021 - 08.2022
  • Received and inspected incoming produce shipments to ensure quality and quantity standards were met.
  • Organized and stocked shelves with fresh fruits and vegetables while rotating older items to the front of displays.
  • Assisted customers in locating requested items, providing product knowledge and making suggestions when appropriate.
  • Maintained cleanliness of work area throughout shift, including sweeping floors and wiping down surfaces.
  • Adhered to food safety regulations by following proper storage procedures for all perishables.
  • Utilized pallet jack to move large quantities of produce from receiving area into storage areas.
  • Provided excellent customer service by greeting customers warmly upon arrival in the department and responding promptly to inquiries about products or services offered.
  • Prepared orders for delivery using correct packaging materials as needed.
  • Communicated with other departments regarding product availability or special order requests.
  • Lifted heavy boxes of produce when required during stocking activities.

Skills

  • Credit And Cash Transactions
  • Credit Card Processing
  • Store Recovery
  • Staff Supervision
  • Shift Scheduling
  • Consistently reaching sales targets
  • Store Displays
  • Relationship Building
  • Decision-Making Skill

Accomplishments

  • Top four in the country for sales for the year 2023
  • Displays were used for reference across multiple stores

References

  • Sean Cardiff - Regional Area Manager

0273170718

  • Jade Walker - Store Manager

0221347706

Timeline

Retail Sales Associate Cashier

VEC Ltd
12.2022 - Current

Produce Associate

Farro Fresh
10.2021 - 08.2022

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Flynn Pettigrew