Frances Emmett
Oparau,WKO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
Manager Director
TK & FM Emmett 2021 Limited
03.2022 - Current
- Championed change management efforts, successfully guiding the organization through periods of transition and growth.
- Managed company budgets, ensuring financial stability and long-term profitability.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional, organized, and safe environment for employees and patrons.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Influenced positive employee morale by developing a supportive work environment where open communication was encouraged.
Corrections Officer
Department Of Corrections
02.2006 - 05.2022
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Education
Sales And Distribution
Otorohanga Licensing Committee
Otorohanga, NZ10.2022
Skills
- Staff Training and Development
- Operations Management
- Policy Implementation
- Organizational Development
- Budget Control
- Business Administration
- Emergency Response
- Customer Service
- Shift Scheduling
- Team Development
- Goal Setting
- Work Planning and Prioritization
Timeline
Manager Director
TK & FM Emmett 2021 Limited
03.2022 - Current
Corrections Officer
Department Of Corrections
02.2006 - 05.2022
Sales And Distribution
Otorohanga Licensing Committee
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