Versatile and dynamic professional with a proven track record at Countdown Kerikeri, excelling in roles requiring strong leadership and exceptional customer service focus. Demonstrated ability to enhance team performance and customer satisfaction through effective problem-solving and multitasking abilities. Skilled in both staff training and operational efficiency, achieving significant improvements in service delivery.
Store opening duties.
Cash handling in drive-through and from counter.
Maintain store cleanliness standards.
Operate the POS system and take customer orders, ensuring timely delivery and excellent customer service.
Trained and supervised produce staff for optimal performance and adherence to company policies.
Maintained produce display, and prep and storage areas in clean and orderly condition.
Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
Picking and packing online orders accurately, efficiently and safely for our customers.
Evaluated employee performance and trained to improve weak areas.
Prioritized and organized tasks to efficiently accomplish service goals.
Worked with management team to implement proper division of responsibilities.
Built personal relationships with guests to promote positive experiences.
Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
Give paddling instructions, lead safe tours according to company guidelines.
Customer service focus
Strong leadership
Scheduling expertise
Problem-solving abilities
Team building
Multitasking Abilities