Francis Filiga
Summary
I am a flexible team player and throughout time being in the accounts team I've always been on my toes either running around doing the work or typing away trying to meet deadlines. I am a fast learner and trustworthy employee, there have been times where I've held several thousands of dollars and it is has never tempted me once for i know better. New skills needed for work I can learn within a week or two
Overview
4
4
years of professional experience
Work History
Accounts Payable Clerk
Samoa Stationery and Books
Samoa
01.2023 - 01.2024
- Duration: 1 year
- Releasing cheques
- Local purchase order registery
- Overseas purchase order registery
- Sea freight reports
- Air freight reports
- Citing & tallying containers
- Assisting to cite stock at warehouse
- Assisting to pick up payments & cheques
- Asset registery (through excel & Qr codes
- Assistant to DCEO & and other accounts managers
- Accounts receptionist
Customer Service Role
Samoa Stationary and Books
Samoa
11.2019 - 11.2022
- Duration: 4 years
- Customer service
- Cleaning up work area
- Re-stock the shelves
- Assistant to Education managers
Education
Bachelor of Computer - Computer And Information Sciences
National University of Samoa
SamoaBachelor Of Arts - English Language And Literature
National University of Samoa
SamoaSkills
- Team Work
- Analytical Thinking
- Problem Solving
- Computer Literacy
- Sense of Humour
- Microsoft Excel
- Typing Speed
- Team Bonding
- Resilience
- Communication Skills
- Autonomy
- Thoroughness
- Organised
- Accounts Payable
- Confidentiality handling
- Team Oversight
- Expense Tracking
- Reporting capabilities
- Microsoft Excel expertise
- Time Management
- Attention to Detail
- Critical Thinking
- Relationship Building
- Customer Relations
- Proactive and Self-Motivated
- Cash Management
- Data Entry
- Purchase Orders
- Handling Confidential Materials
- Inventory Management
- Record Reconciliation
- Data Entry
- Statement Review
- Analytical Reasoning
- Word Processing
- Information gathering and analysis
- Expense Reports
- Bookkeeping Support
- Accounts Payable Software
- Problem-solving abilities
- Active Listening
- Problem Resolution
- Call center experience
- Computer Proficiency
- Conflict Resolution
- Money handling abilities
- Complaint Handling
- Complaint resolution
- Client Relations
- Customer satisfaction measurement
- Professional telephone demeanor
- Call Center Operations
- Follow-up skills
- Product Knowledge
- Appointment Scheduling
- Team Development
- Data Collection
- Prioritization
- De-Escalation Techniques
- Filing
- Dispute Resolution
- Product and service solutions
- Assertiveness
- Store maintenance
- Recordkeeping strengths
- Research
- Reading Comprehension
- Service Upselling
- Office equipment proficiency
- Conflict Mediation
- Proofreading
- Retail store support
- Stock management
- Service standard compliance
- Brand representation
- Record preparation
- Report creation
- Report Preparation
Languages
Samoan
Native or Bilingual
English
Native or Bilingual
Additional Information
Company - Samoa Stationary and Books
CEO - Fiti Leung Wai
Timeline
Accounts Payable Clerk
Samoa Stationery and Books
01.2023 - 01.2024
Customer Service Role
Samoa Stationary and Books
11.2019 - 11.2022
Bachelor of Computer - Computer And Information Sciences
National University of Samoa
Bachelor Of Arts - English Language And Literature
National University of Samoa