Summary
Overview
Work History
Education
Skills
References
Timeline
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FRANK MONA MAHLANGU

62 MARTINGALE DRIVE, WHITBY, PORIRUA ,NEW ZEALAND

Summary

With over 19 years of my experience in control immigration and investigations, I have gained extensive expertise in ensuring immigration compliance and conducting thorough investigations. My dedication to upholding immigration laws and ensuring the safety and security of our borders has been a driving force throughout my career. I am confident in my ability to contribute my skills and knowledge to any organisation in need of a seasoned professional in this field. In terms of my work experience, I have excelled in my previous roles, including second secretary immigration and civic services at South African High Commission embassy in Wellington New Zealand. During my tenure, I demonstrated exceptional job responsibilities and achieved my targets as per the agreed performance standard. My strong attention to detail, knowledge of immigration laws and procedures, cultural sensitivity and ability to effectively communicate and collaborate with team members have consistently contributed to successful project outcomes. In addition to my professional accomplishments, I possesses excellent interpersonal skills, and ability to handle difficult and sensitive situations with professionalism and tact such as effective communication, teamwork, and problem-solving abilities. I am also fluent in English, which enhances my versatility in multicultural environments. Overall, I am driven and accomplished individual with a passion for immigration and civic services. My combination of education, work experience, skills, and personal qualities makes me a valuable asset to any organization.

Overview

21
21
years of professional experience

Work History

Control Immigration Officer

Department of Home Affairs
Pretoria, South Africa
12.2006 - 09.2024
  • Prosecution of transgressors of the legislation
  • Execute inspection in loco without warrant as allowed by South African Law
  • Execute operations internal and external stakeholders
  • Conduct interviews and investigate foreigners who are suspected to be illegal
  • Issue the admission of guilty fines to transgressors
  • Trace, arrest and detain illegal foreigners within the Republic
  • Investigate complex cases of human traffic and smuggling of people
  • Taking a prescribed oath during court legal proceedings when summoned
  • Taking a 212 statement during immigration detention to determine the information about foreigners status in the Republic

Second Secretary Immigration and Civic Services

South African High Commission (Deployment)
Wellington, New Zealand
01.2019 - 06.2023
  • Efficient rendering of immigration services
  • Analyse immigration trends encountered and send reports to Head Office
  • Receive, evaluate and process application for visitors visas, temporary residence permits
  • Render assistance to South African citizens who lives to apply for the enables documents at South African High Commission
  • Receive, process applications for passport, issue ETC to South African citizens on emergency cases, identity document application, birth certificate(unabridged birth certificate)
  • Registration of foreign births and deaths
  • Retention and renounce of citizenship
  • Render assistance to South African citizens who are distressed, destitute and imprisoned abroad to determine their citizenship
  • Determine if distressed, destitute and imprisoned person is really South African citizens
  • Accurate recording and processing of statistics and data
  • Statistics and data accurately recorded and processed, record in a large account unit, permitting and Foreign Office Coordination
  • Check and verify revenues received-all monies received for visa and passport is checked
  • Effective office management
  • Safekeeping and controlling of face value documents
  • Keeping and filing maintained, classified information and documents effectively controlled (stop list and V-list)
  • Participate actively in Mission management personnel activities
  • Effective participate and contribution made in management committee, budget committee, security committee, adjudication committee, intervention team, LRP assigned to section effectively supervise
  • People management and empowerment
  • Manages and encourage employees to perform towards achievements of organisation goals

Tourism Developer

Umhlathuzwe Municipality
, South Africa
01.2004 - 12.2006
  • Develop and market tourism in the province
  • Mobilise and create awareness on the national tourism sector strategy
  • Promote transformation within the tourism and conservations
  • Establish cultural and heritage tourism
  • Committee with stakeholders from local and provincial government

Education

National Diploma - Tourism Management

Tshwane University of Technology
Pretoria South Africa
01.2004

Skills

  • Communication skills
  • Problem-solving
  • Customer service
  • Visa processing
  • Case investigation
  • Report writing
  • Interview techniques
  • Immigration law
  • Regulatory compliance
  • Effective communication
  • Visa applications
  • Integrity and honesty
  • Cultural awareness
  • Teamwork and collaboration
  • Government policy regulations
  • Customs documentation
  • Passport checks
  • Adaptability and flexibility
  • Multitasking capacity

References

  • Prenisha Naidoo, 022 046 9283, South African High Commission, Wellington, New Zealand, Supervisor, Consular and Civic Services
  • Veronica Loving, +27 71 105 3348, Department of Home Affairs, South Africa, Deputy Director, Foreign Office Coordination
  • Steven Nchabeleng, +64 21 191 9177 South African High Commission, Wellington, New Zealand, Supervisor, Consular and Civic Services

Timeline

Second Secretary Immigration and Civic Services

South African High Commission (Deployment)
01.2019 - 06.2023

Control Immigration Officer

Department of Home Affairs
12.2006 - 09.2024

Tourism Developer

Umhlathuzwe Municipality
01.2004 - 12.2006

National Diploma - Tourism Management

Tshwane University of Technology
FRANK MONA MAHLANGU